Serena Dallen
Darwin,NT
Summary
Dynamic Administrative Office Manager with proven expertise in office administration and organizational leadership, honed at Safe Steps. Excelled in creating efficient workflows and fostering strong relationships, both internally and with external partners. Skilled in database administration and training, ensuring seamless operations and confidentiality. Achieved significant improvements in office efficiency and staff integration.
Overview
3
3
years of professional experience
Work History
Administrative Office Manager
Safe Steps
12.2022 - 09.2024
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Completed bi-weekly payroll for employees.
Aboriginal Liaison Officer
Victoria Police
12.2021 - 12.2023
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Provided guidance to new employees during onboarding process, expediting their integration into the organization.
- Established effective communication channels by collaborating with various departments and stakeholders.
Education
Diploma - Business And Administration
AFL Sports Ready
Melbourne11-2021
High School Diploma -
Goulburn Valley Grammer School
Shepparton, VIC11-2021
Skills
- Scheduling and calendar management
- Office Administration
- Training and coaching
- Account Reconciliation
- Relationship Building
- Database Administration
- Organizational Leadership
- Workflow Planning
- Office Management
Timeline
Administrative Office Manager
Safe Steps
12.2022 - 09.2024
Aboriginal Liaison Officer
Victoria Police
12.2021 - 12.2023
Diploma - Business And Administration
AFL Sports Ready
High School Diploma -
Goulburn Valley Grammer School
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