Serena Huh
Melbourne,VIC
Summary
I’ve enjoyed working as an interpreter in various situations over the past six years. However, I’ve come to the realisation that I should redirect my focus onto a customer service and administrative role. It’s time to fulfil my passion in helping people and sorting out paperwork!
Overview
11
11
years of professional experience
1
1
Certification
Work History
Professional Interpreter and Translator
Freelance
04.2016 - Current
- Provided oral interpretations for clients mainly in legal, medical, social welfare and transport, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Provided language translation and customer service skills to clients in varied sectors.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Trainer of Diploma of Interpreting
Global Business College Of Australia
12.2016 - 05.2018
- Trained and assessed learners’ skills in NAATI para-professional interpreting
- Assisted international students with difficulties related to their academic studies and overseas living
- Edited and translated training materials
- Recorded and post-edited training and assessing audios
Customer Service Team Member
Tower Sushi
10.2012 - 12.2015
- Greeted customers and took orders
- Prepared and packaged food
- Cleaned and maintained the shop
Education
No Degree - Diploma of Justice
Swinburne University of Technology
Hawthorn, VIC12.2021
Master of Arts - Translating And Interpreting
RMIT University
Melbourne, VIC12.2015
Skills
- Customer service: skilled at interacting with individuals from varied backgrounds
- Culture and social sensitivity: live and breath diversity both in personal and professional settings
- Work under pressure: conducted simultaneous interpreting in court and was able to remain calm and quick witted Ability to stay organised and keep to a schedule to meet translation due dates
- Problem solving: treat problems as challenges and solve them with the “I can and I will” attitude
- Administrative skills: organised with documentation and good with paperwork Successfully applied for seven visas, and also assisted friends and family with visa and school applications Keep a good record for my freelance career when it comes to translation paperwork and tax
Certification
• Certified Interpreter in the English and Mandarin languages
• Certified Translator in the English and Chinese languages (in both language directions)
Timeline
Trainer of Diploma of Interpreting
Global Business College Of Australia
12.2016 - 05.2018
Professional Interpreter and Translator
Freelance
04.2016 - Current
Customer Service Team Member
Tower Sushi
10.2012 - 12.2015
No Degree - Diploma of Justice
Swinburne University of Technology
Master of Arts - Translating And Interpreting
RMIT University
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