Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Serena Marmina

Glen Iris

Summary

Motivated and hardworking business student with hands-on experience across hospitality, childcare, and community fundraising. Known for being dependable, adaptable, and highly organized — with proven strengths in customer service, multitasking, and team leadership. Passionate about event planning, branding, and building meaningful community connections. Currently completing a business degree at Deakin University with a strong interest in marketing, brand management, and event coordination.

Overview

4
4
years of professional experience

Work History

Private Nanny

01.2025 - Current
  • Supervised daily activities, ensuring safe and engaging environment for children.
  • Coordinated schedules and routines to enhance children's time management and organization skills.
  • Communicated effectively with parents regarding children's progress, behaviour, and any concerns.

Front of House Team Leader

Fleischer Cakes
01.2023 - Current
  • Supervised daily operations to ensure exceptional customer service and team performance.
  • Implemented process improvements to enhance efficiency in front-of-house workflows.
  • Coordinated scheduling and resource allocation to optimize team productivity.

Babysitter

01.2022 - Current


  • Assisted with homework assignments, fostering academic development and support.
  • Implemented daily routines to create structure and stability for children.

Front of House Employee

Chicken Central
04.2022 - 08.2024
  • Delivered exceptional customer service in fast-paced environment, ensuring positive guest experiences.
  • Managed front desk operations, maintaining organized and efficient check-in/check-out processes.
  • Trained new staff on company policies, enhancing team performance and service quality.
  • Handled cash transactions accurately, reducing discrepancies during end-of-shift reconciliations.

Education

High School Diploma -

Siena College
Camberwell, VIC
10-2024

Skills

  • Collaborative mindset
  • Analytical problem-solving
  • Multitasking and organization
  • Demonstrates a strong professional image
  • Bilingual communication skills
  • Organizational time strategies
  • Effective communication

Interests

  • I enjoy helping others and giving back to the community
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Fundraising Events
  • Volunteering
  • Food Tourism
  • Friends and family time


Timeline

Private Nanny

01.2025 - Current

Front of House Team Leader

Fleischer Cakes
01.2023 - Current

Front of House Employee

Chicken Central
04.2022 - 08.2024

Babysitter

01.2022 - Current

High School Diploma -

Siena College
Serena Marmina