Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serena Monzo

Bathurst

Summary

Dynamic Wellbeing Officer at Denison College, adept at enhancing student emotional health through strategic planning and effective crisis intervention. Leveraged cultural awareness to foster a supportive environment, successfully implementing data-driven strategies that improved student engagement and well-being. Proven ability to build rapport and triage needs, ensuring targeted support for diverse student populations.

Overview

18
18
years of professional experience

Work History

Wellbeing Officer

Department of Education- Denison College, Bathurst
01.2018 - Current
  • Enhanced student emotional well-being by providing individual and group counseling sessions.
  • Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students.
  • Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment.
  • Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
  • Implemented data-driven strategies to identify areas of need within the school population, leading to targeted interventions and support services.
  • Partnered with parents and guardians to promote student success in school environment.
  • Maintained positive relationships with students, faculty, alumni, and administration.

Drama Teacher- Special Needs Adults

NADO- Disability and Aged Care
01.2015 - 01.2018
  • Implemented effective classroom management techniques to provide safe, calm learning environment.
  • Planned lessons to reflect group and individual student needs utilizing creative instruction.
  • Encouraged students to perform well and learn from failure.
  • Facilitated learning with aids, technology and equipment to stimulate higher-level thinking.
  • Created drama games focusing on encouraging student's imagination.
  • Building rapport and encouraging very shy students to participate knowing they are in a safe space

Combat Medic

Australian Army Reserve
01.2007 - 01.2012
  • Educated military personnel on first aid techniques and preventative medicine practices to reduce injury rates within the unit.
  • Increased soldier readiness through regular health screenings, vaccinations, and preventive medicine initiatives.
  • Improved overall team efficiency by maintaining accurate records of supplies, equipment, and medical treatments administered.
  • Established field medical stations to provide triage and stabilization services during large-scale operations.
  • Regularly prescribed ibuprofen and other anti-inflammatory medications for variety of conditions and complaints according to military medical protocols.
  • Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.

Education

Postgraduate Diploma in Psychology - Social Sciences

Charles Sturt University
Bathurst, NSW
04-2019

Skills

  • Report writing
  • Strategic planning
  • Cultural awareness
  • Triage of the students presenting in groups or individually at the same time

Timeline

Wellbeing Officer

Department of Education- Denison College, Bathurst
01.2018 - Current

Drama Teacher- Special Needs Adults

NADO- Disability and Aged Care
01.2015 - 01.2018

Combat Medic

Australian Army Reserve
01.2007 - 01.2012

Postgraduate Diploma in Psychology - Social Sciences

Charles Sturt University
Serena Monzo