Serena Narayan
Hadfield, VIC,Australia
Summary
Skilled Fast Food Team Member with comprehensive background in food preparation, cash handling, and order taking. Strengths include customer service, attention to cleanliness, and speed of service. Demonstrated ability to work efficiently in high-pressure environments while maintaining positive attitude and commitment to teamwork. Made noticeable improvements in customer satisfaction ratings in previous roles through dedication and hard work.
Overview
4
4
years of professional experience
Work History
Fast Food Team Member
McDonald's
Campbellfield-Melbourne, Australia
07.2023 - 10.2025
- Handled customer complaints and resolved issues in a timely and professional manner
- Stocking up on cups/packaging
- Maintaining a clean and organized workspace, including cleaning and sanitizing equipment and surfaces
- Stocking and replenishing supplies as needed
- Assisting with other duties as needed, such as answering phone calls, coordinating orders, and helping with inventory management
- Able to carry up to 14kg+
- Coffee making
Housekeeping
Brady Apartments and Accommodation
Melbourne City Centre, Australia
02.2023 - 04.2023
- Washing dishes
- Vacuuming
- Fitting in new bed sheets and covers
- Dusting
- Removing mould from shower drains
Room Attendant
Hyatt Centric
Melbourne, Australia
11.2021 - 03.2022
- Housekeeping
- Dusting
- Restock mini fridge and coffee
- Clean bathroom including mirror, shower/shower head, toilet, cabinets, sink/tap
- Remove dirty linen and replace with clean sheets
- If its a stay over room, fix the bed, take the rubbish out and replace towels
- Vacuum room
Education
Secondary School - Years 7-12
Skills
- Meal Preparation
- Customer Service
- POS
- Packaging
- Food Safety
- Food Service
- Cooking
- Food Handling
- Food Preparation
- Coffee experience
- Cash Handling
- Cleaning Experience
- Customer service
- Time management
- Team collaboration
- Attention to detail
- Point of sale systems
- Order review
Highest Level Of Education
Secondary School (Years 7-12)
Eligible To Work
Yes
Personal Information
Age: 22
Timeline
Fast Food Team Member
McDonald's
07.2023 - 10.2025
Housekeeping
Brady Apartments and Accommodation
02.2023 - 04.2023
Room Attendant
Hyatt Centric
11.2021 - 03.2022