Serena Parker
Forest Hill
Summary
Dynamic and dedicated professional with experience at Paddlestreamer Hotel, excelling in guest relations and infection control. Proven ability to maintain high cleanliness standards while effectively communicating with team members. Recognized for exceptional teamwork and a strong work ethic, ensuring a safe and welcoming environment for all guests.
Detail-focused Housekeeping Cleaner with proven ability to manage time effectively, ensuring high productivity and thorough task completion. Specialize in deep cleaning techniques, eco-friendly cleaning solutions, and infection control practices. Excel in organization, adaptability, and problem-solving, contributing to enhanced cleanliness and client satisfaction.
Overview
2
2
years of professional experience
Work History
Housekeeping Cleaner
Paddlestreamer hotel
Albury
02.2022 - 11.2022
- Provided assistance with moving heavy furniture or appliances when necessary.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning upholstery.
- Stocked linen closets with fresh supplies of towels and linens.
- Inspected guest rooms on completion for cleanliness standards set by the hotel management team.
- Assisted with laundry duties as needed, including sorting, washing, drying and folding items.
- Communicated with maintenance team on damages to repair.
Babysitter
Family &friends
Wodonga
04.2021 - 08.2021
- Developing creative ways to encourage learning through everyday experiences.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Assisting with meals, snacks, and bedtime routines for the children.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Establishing trust through consistent communication with both parents and kids.
- Maintaining a positive attitude while being patient and understanding with the children.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Remaining alert at all times while caring for multiple children simultaneously.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Tailoring activities based on the individual needs of each child under care.
- Monitored children's safety and well-being to prevent accidents and falls.
- Read stories and played alphabet games to promote early literacy.
- Organized various activities, games, crafts and outings to keep children entertained.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Responsibly watched children while parents were out.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Balanced schedules to promote optimal rest, play and educational periods.
- Dressed children and changed diapers.
Education
High School Diploma -
Wodonga Senior Collage
Wodonga 11-2022
Skills
- Window Cleaning
- Guest Relations
- Restocking supplies
- Communication
- Stain Removal
- Waste disposal
- Infection Control
- Dusting
- Residential Cleaning
- Restroom detailing
- Safe cleaning with chemicals
- Customer Service
- Hardworking
- Vacuuming and sweeping
- Exceptional communicator
- Dish preparation
- Physically strong
- Teamwork
- Customer service-focused
- Baby sitting
- Feeding, changing clothes
- Preparing toddler foods
- Changing nappies
- Medication
- Bathing
- Toilet training
- Singing-reading
- Playing games
- Activities
Timeline
Housekeeping Cleaner
Paddlestreamer hotel
02.2022 - 11.2022
Babysitter
Family &friends
04.2021 - 08.2021
High School Diploma -
Wodonga Senior Collage