Serena Waters
Perth,WA
Summary
Organised and hardworking team player experienced in sales and management seeking a position that offers professional challenges.
Overview
10
10
years of professional experience
Work History
Nail Artist
Luxe Nail Co.
Perth, WA
11.2021 - Current
- Used specialised tools and techniques to restore natural nails and create unique nail art.
- Oversaw schedule to manage appointments of new and existing clients.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Store Manager/Department Manager/Casual Team Member
Cotton On Group
Perth, WA
04.2018 - 09.2023
- Completed sales, stock management, and store maintenance while supervising up to 8 staff members.
- Managed inventory control, cash control, and store opening and closing procedures.
- Planned and managed rosters for staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Collaborated with visual merchandising team and regional managers to meet goals and deliver on company values.
Casual/Department Manager
David Jones
Perth, WA
12.2013 - 04.2016
- Completed sales, stock management, and store maintenance while supervising up to 6 staff members.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
Education
Nail Technician Qualification -
CND Australia
Perth, WA06.2021
Diploma - Photography
North Metropolitan TAFE
Perth, WA2016
High School Diploma -
St. Marks Anglican Community School
Perth, WA2012
Skills
- Scheduling
- Procurement
- Supervision
- Customer Service
- Effective Communication
- Staff Management
- Attention to Detail
- Time Management
References
- Gemma Paige, Nail Technician at Luxe Nail Studio
- Monique Buchanan, Store Manager at Cotton On
Contact details available upon request.
Timeline
Nail Artist
Luxe Nail Co.
11.2021 - Current
Store Manager/Department Manager/Casual Team Member
Cotton On Group
04.2018 - 09.2023
Casual/Department Manager
David Jones
12.2013 - 04.2016
Nail Technician Qualification -
CND Australia
Diploma - Photography
North Metropolitan TAFE
High School Diploma -
St. Marks Anglican Community School