Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Serena Waters

Perth,WA

Summary

Organised and hardworking team player experienced in sales and management seeking a position that offers professional challenges.

Overview

10
10
years of professional experience

Work History

Nail Artist

Luxe Nail Co.
11.2021 - Current
  • Used specialised tools and techniques to restore natural nails and create unique nail art.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.

Store Manager/Department Manager/Casual Team Member

Cotton On Group
04.2018 - 09.2023
  • Completed sales, stock management, and store maintenance while supervising up to 8 staff members.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Planned and managed rosters for staff members.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Collaborated with visual merchandising team and regional managers to meet goals and deliver on company values.

Casual/Department Manager

David Jones
12.2013 - 04.2016
  • Completed sales, stock management, and store maintenance while supervising up to 6 staff members.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.

Education

Nail Technician Qualification -

CND Australia
Perth, WA
06.2021

Diploma - Photography

North Metropolitan TAFE
Perth, WA
2016

High School Diploma -

St. Marks Anglican Community School
Perth, WA
2012

Skills

  • Scheduling
  • Procurement
  • Supervision
  • Customer Service
  • Effective Communication
  • Staff Management
  • Attention to Detail
  • Time Management

References

  • Gemma Paige, Nail Technician at Luxe Nail Studio
  • Monique Buchanan, Store Manager at Cotton On


Contact details available upon request.

Timeline

Nail Artist

Luxe Nail Co.
11.2021 - Current

Store Manager/Department Manager/Casual Team Member

Cotton On Group
04.2018 - 09.2023

Casual/Department Manager

David Jones
12.2013 - 04.2016

Nail Technician Qualification -

CND Australia

Diploma - Photography

North Metropolitan TAFE

High School Diploma -

St. Marks Anglican Community School

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Serena Waters