Summary
Overview
Work History
Education
Skills
Languages
Clinical Placement
Timeline
Generic

Serene Alameddine

Greystanes

Summary

In addition to my Bachelor of midwifery, I have developed strong interpersonal and teamwork skills through my experience working at Woolworths for 3 years. This role has strengthened my ability to communicate effectively with diverse individuals, manage time efficiently in a fast-paced environment, and provide high-quality customer service. These skills complement my midwifery practice, allowing me to work collaboratively with healthcare teams, remaining calm under pressure, and build positive relationships with women and their families.

Overview

5
5
years of professional experience

Work History

Cashier

Woolworths Supermarket
02.2021 - Current
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.

Cashier

GIMA Supermarket
11.2019 - 02.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Bachelor of Midwifery -

University of Technology Sydney
Sydney, NSW
02-2026

High School Diploma -

Al Faisal College
Auburn, NSW
10-2022

Skills

  • Customer service - Has allowed me to build rapport with women
  • Customer assistance- Able to effectively communicate with women and families
  • Work ethic and integrity- Ensuring that i am able to follow all polices and guidelines as a midwife
  • Patience and empathy- Establish emotional intelligence towards women and families during unfortunate circumstances
  • Time management skills- Able to work under stress when tasks accumulate such as keeping up with the partogram, CTG sticker and documentations
  • Team collaboration- This skill will successfully allow me to work with obstetricians, midwives and other health professionals
  • Reports and documents- Built confidence in reporting and docummenting all specific information to provide safe care
  • Professionalism and courtesy- in order to remain a professional healthcare worker by also showing compassionate care
  • POS system operations- Able to adapt to new technologies for better safe care

Languages

English
Full Professional
Arabic
Professional Working

Clinical Placement

Student Midwife- Western Sydney Local Health District  

Westmead Hospital  (2023-2025)

  • Antenatal Care – provided education on pregnancy, birth, and postnatal care, and supported informed decision-making.
  • Labour & Birth Support – Assisted with physiological and assisted births, monitored fetal wellbeing, and provided emotional and physical support to women and their families.
  • Postnatal & Newborn Care – Performed newborn assessments, supported breastfeeding initiation, and educated families on infant care and maternal recovery.
  • Clinical Problem-Solving – Recognised deviations from normal, escalated concerns appropriately.
  • Interdisciplinary Teamwork – Collaborated with midwives, obstetricians, neonatal nurses, and allied health professionals to provide holistic, woman-centred care.
  • Communication & Documentation – Delivered clear and compassionate communication with women, families, and healthcare teams while ensuring accurate and timely documentation.
  • Cultural Safety & Respectful Care – Provided culturally responsive care to diverse women, including Aboriginal and Torres Strait Islander families, ensuring safe and inclusive maternity experiences.

Timeline

Cashier

Woolworths Supermarket
02.2021 - Current

Cashier

GIMA Supermarket
11.2019 - 02.2021

Bachelor of Midwifery -

University of Technology Sydney

High School Diploma -

Al Faisal College
Serene Alameddine