Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Serenity Ngo

Summary

I am a motivated and compassionate individual seeking employment within the mental health industry, where I can contribute to the wellbeing of others while building a long term career. I bring a strong work ethic, emotional resilience, and the ability to remain calm and reliable in challenging situations. I am eager to develop my skills through ongoing learning and hands-on experience in a supportive and dynamic workplace. I thrive in environments that require responsibility, adaptability, and commitment, and I am dedicated to providing consistent, respectful, and person centred support.

Overview

9
9
years of professional experience

Work History

Assistant Boxing Coach / Youth Development Coach

The Lions Den Boxing and Fitness
02.2024 - Current
  • Supported and supervised children and adolescents during boxing and fitness sessions in a safe and structured environment
  • Assisted with coaching basic boxing techniques while promoting discipline, confidence, and teamwork
  • Encouraged positive behaviour, emotional regulation, and respectful communication
  • Maintained a safe, inclusive space aligned with child safety and wellbeing standards
  • Built positive relationships with young participants, parents,

Clever Contacts
01.2024 - Current
  • Engage with existing charity supporters through outbound calls.
  • Help drive positive change by supporting Australia's leading charities.

Senior Photographer

Gotcha Magic
01.2022 - 02.2023
  • Worked in a small to medium team to deliver excellent customer service and achieve goals for the week
  • Experience with handling customer purchases/returns and resolving customer complaints and queries.
  • (Children’s photography)

Teacher Aide

Durack State School
01.2021 - 01.2023
  • Assisted and attended to teachers with the organisation of schoolwork, outings, and other special activities.
  • Undertook routine tasks such as preparing resources for class, managing, and storing teachers' stock, and photocopying information required for lessons.
  • Assist teachers with the pastoral care of students

Consultant

TLC Childcare Centre
01.2017 - 02.2018
  • Supported children's developmental outcomes
  • Scaffolding children's ideas and interests
  • Evaluating learning


Education

Corinda State High School -

Corinda State High School

Certificate I - IDMT (Information, Digital Media, and Technology)

Laurus Leadership Program

Certificate II - Business – BSBITU202

Corinda State High Schol

Certificate II - Active Volunteering

Corinda State High School

Certificate II - Sports And Recreation

Cert III - Education Support

Skills

  • Teamwork
  • Independent Work
  • Communication Skills
  • Personal Presentation
  • Politeness
  • Friendly Attitude
  • Reliability
  • Customer Service
  • Upselling
  • Sales
  • Quick Learning
  • Self-Development
  • Motivational coaching
  • Goal setting assistance

Languages

English
Vietnamese

Timeline

Assistant Boxing Coach / Youth Development Coach

The Lions Den Boxing and Fitness
02.2024 - Current

Clever Contacts
01.2024 - Current

Senior Photographer

Gotcha Magic
01.2022 - 02.2023

Teacher Aide

Durack State School
01.2021 - 01.2023

Consultant

TLC Childcare Centre
01.2017 - 02.2018

Certificate I - IDMT (Information, Digital Media, and Technology)

Laurus Leadership Program

Cert III - Education Support

Corinda State High School -

Corinda State High School

Certificate II - Business – BSBITU202

Corinda State High Schol

Certificate II - Active Volunteering

Corinda State High School

Certificate II - Sports And Recreation

Serenity Ngo