Summary
Overview
Work History
Skills
Timeline
Generic

Serenity-storm Harrop

Mudgee

Summary

Dynamic and dedicated professional with experience at Whiddon Pioneer House, excelling in resident care and medication management. Proven leadership and problem-solving skills enhance team collaboration and customer service. Recognized for attention to detail and flexibility, ensuring high standards in all tasks while fostering a comforting environment for residents.

Overview

5
5
years of professional experience

Work History

Assist Nurse

Whiddon Pioneer House
07.2024 - 12.2024

•helping residents with all personal hygiene needs throughout the night and day

•assisting in eating meals including breakfast, lunch and dinner

•making beds and cleaning rooms

•handing out medications and making sure they have their right medicine

•comforting residents and caring for them

•taking them for walks and playing puzzle games with the residents

Waitress/Hostess

Kelly’s Irish Pub
04.2021 - 08.2022

•welcome patrons in and help them with seating

•keeping upto date with changing menus to help advise customers

•help resolve any issues or complaints that customers may have

•taking orders from customers, relay to kitchen then deliver food to customers

•clean up of tables and surroundings to NSW health standards

Customer Service Representative

McDonald's
01.2020 - 01.2021

•front desk and drive through customer service

•maintaining McDonalds cleaning standards and WH&S regulations

•collaborated with other team members to achieve goals and complete orders

•end of shift money counting

•prepare products to follow restaurant health and safety standards

•become familiar with all products to be able to make suggestions and answer questions

Skills

    I have my White card

    flexibility

    analytical thinking

    project management

    organisation skills

    team work

    leadership

    attention to detail

    communication

    customer service

    problem solving

    creativity

Timeline

Assist Nurse

Whiddon Pioneer House
07.2024 - 12.2024

Waitress/Hostess

Kelly’s Irish Pub
04.2021 - 08.2022

Customer Service Representative

McDonald's
01.2020 - 01.2021
Serenity-storm Harrop