Serena Holm
Cairns,QLD
Summary
Dynamic Sales Assistant with proven expertise at Michael Hill, excelling in inventory management and customer relationship management. Delivered exceptional personalized service, enhancing customer satisfaction and driving sales. Proficient in point-of-sale systems, I effectively organized merchandise displays, contributing to a visually appealing shopping experience.
Overview
14
14
years of professional experience
2001
2001
years of post-secondary education
1
1
Certification
Work History
Sales Assistant
Michael hill
Ealville, Qld
11.2010 - 03.2022
- Assisted customers with product selection and provided personalized service.
- Managed inventory levels and organized merchandise displays effectively.
- Processed sales transactions accurately using point-of-sale systems.
Sales Manager
Diamond cell
Cairns, Qld
08.2008 - 09.2010
- Developed strategic sales plans to enhance market penetration and revenue growth.
- Led a team of sales representatives in executing daily operations and customer engagement.
- Analyzed market trends to identify opportunities for product positioning and pricing strategies.Cold calling
Education
Brooks High School
Tasmania , TasSkills
- Point-of-sale systems
- Inventory management
- Visual merchandising
- Customer assistance
- Customer relationship management
- Product knowledge
- Sales transactions
Certification
- Sales selling system
- Cert 3 in retail
Accomplishments
- Highest sale transaction in region
- Highest selling
Timeline
Sales Assistant
Michael hill
11.2010 - 03.2022
Sales Manager
Diamond cell
08.2008 - 09.2010
Brooks High School