Sergio Catalan
Melbourne,VIC
Summary
"I am an individual eager to join a job where I can apply and showcase my skills in both traditional and digital marketing. Additionally, I fulfill my responsibilities by being proactive, organized, empathetic, assertive, and constantly staying updated with the advancements in my field."
Overview
6
6
years of professional experience
Work History
Sales Representative
Falabella S.A
Chile, Santiago
05.2018 - 05.2022
- Demonstrated product features to align with customer needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Identified opportunities for cross-selling additional products and services.
- Fostered relationships with customers to expand customer base and retain business.
- Answered store and merchandise questions and led customers to wanted items.
- Understood and followed oral and written directions.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Kitchen Assistant
ANFP CHILE
Chile, Santiago
01.2023 - 12.2023
- Unloaded food and supplies from delivery trucks to appropriate storage locations.
- Assisted chefs with line cooking during busy periods in the restaurant.
- Cleaned utensils, dishes and glasses for customer use.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Performed basic maintenance duties such as cleaning floors or walls.
- Operated dishwashing machines safely according to manufacturer's instructions.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Marketing Engineer - Marketing
DuocUc
Santiago, Chile01-2023
Skills
- Customer Service
- Customer Needs Assessment
- Customer Retention
- Client Service
- Relationship Selling
- Inside and Outside Sales
- Product and Service Sales
- Territory Sales
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Kitchen Assistant
ANFP CHILE
01.2023 - 12.2023
Sales Representative
Falabella S.A
05.2018 - 05.2022
Marketing Engineer - Marketing
DuocUc
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