Letizia Santini
Melbourne,VIC
Summary
Dedicated and reliable professional with extensive experience at Hotel Ibis, excelling in cleaning and sanitizing guest rooms. Proven ability to manage time effectively and collaborate with teams to enhance guest satisfaction. Committed to maintaining high standards of cleanliness while demonstrating flexibility and strong problem-solving skills in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Housekeeping Staff
Hotel Ibis
Campi Bisenzio, Italy
01.2019 - 01.2022
- Cleaned and maintained guest rooms and public spaces.
- Changed bed linens, towels, and restocked amenities.
- Ensured high standards of cleanliness and guest satisfaction.
- Reported damages and maintenance issues to management.
- Available for flexible shifts, including weekends
- Immediate availability
Dishwasher
Trattoria Dall'oste
Florence, Italy
11.2018 - 12.2018
- Maintained cleanliness of dishes, utensils, and kitchen equipment during busy service hours.
- Operated industrial dishwashing machines efficiently to ensure timely turnaround of kitchenware.
- Assisted kitchen staff by organizing clean dishes and utensils for food preparation areas.
- Followed sanitation and safety guidelines to maintain a hygienic workspace at all times.
- Collaborated with team members to manage dish collection during peak dining periods.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
Waitress Staff Member and runner
Restaurant dei Rossi ponte vicchio
Florence, Italy
01.2018 - 11.2018
- Delivered food and beverage orders to customers efficiently.
- Assisted servers with timely service during busy shifts.
- Maintained cleanliness of dining areas and service stations.
- Collaborated with kitchen staff to ensure order accuracy.
- Adhered to safety and hygiene standards consistently.
- Communicated customer requests to enhance service quality.
- Collected food and quickly delivered to customers' tables.
- Provided friendly and efficient service to guests at Restaurant dei Rossi.
Skills
- Cleaning and sanitizing
- Safe use of cleaning chemicals and equipment
- Time management
- Organization
- Reliability
- Punctuality
- Flexibility
- Room cleaning
- Inventory management
- Team collaboration
- Customer service
- Problem solving
Additional Information
Available for flexible shifts, including weekends, Immediate availability
Languages
Italian
Native/ Bilingual
English
Elementary
Timeline
Housekeeping Staff
Hotel Ibis
01.2019 - 01.2022
Dishwasher
Trattoria Dall'oste
11.2018 - 12.2018
Waitress Staff Member and runner
Restaurant dei Rossi ponte vicchio
01.2018 - 11.2018