Sergio Masot
Sydney,NSW
Summary
I am a dedicated and hardworking individual with a background in semi-professional handball. From an early age, I was instilled with values of discipline, teamwork, and sacrifice, which I passionately apply in my professional life. I constantly strive to excel and stand out in the workplace, driven by a strong work ethic to achieve my goals.
I am deeply passionate about both personal and professional growth, always seeking new opportunities to learn and develop myself.
Overview
4
4
years of professional experience
Work History
Waiter
La Bodega Rambla 17
05.2020 - 06.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used cash registers and credit card machines to cash out customers.
Dry Cleaning Store Assistant
Tintoreria Torres
08.2019 - 06.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Answered questions about store policies and addressed customer concerns.
- Remained calm and composed in tense situations involving angry or upset customers.
- Managed over 100 customer calls per day.
Education
High School Diploma -
Institu Angeleta Ferrer I Sensat
Barcelona06.2020
VET - Bioinformatics
Escoles Universitaries Gimbernat
Barcelona05.2023
VET - Certificate IV Marketing And Communication
Lloyds International College
Sydney08.2024
Skills
- Menu Presentation
- Kitchen Staff Coordination
- Table Preparation
- Adaptable and Flexible
- Safe Food Handling
- Team-Work
Languages
Catalan
Native or Bilingual
Spanish
Native or Bilingual
English
Professional Working
French
Elementary
Timeline
Waiter
La Bodega Rambla 17
05.2020 - 06.2023
Dry Cleaning Store Assistant
Tintoreria Torres
08.2019 - 06.2023
High School Diploma -
Institu Angeleta Ferrer I Sensat
VET - Bioinformatics
Escoles Universitaries Gimbernat
VET - Certificate IV Marketing And Communication
Lloyds International College
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