Sergio Andres Toro Franco
Brisbane,QLD
Summary
Experienced Field Service Engineer with a strong background in maintaining, troubleshooting and repairing complex machinery. Equipped with robust problem-solving skills and a knack for providing top-notch customer service. Have consistently enhanced operational efficiency and reduced equipment downtime in previous roles. Possess exceptional technical skills, adept at reading blueprints and schematics to address system issues effectively.
Overview
6
6
years of professional experience
Work History
Field Service Engineer
Mendez & Newton Ltda (Outsourcing Roche Diagnostics and Abbott Colombia)
Manizales , Caldas
01.2017 - 01.2023
- Calibrated, adjusted and tested medical devices for accuracy and safety compliance.
- Created reports summarizing findings after completing inspections or repairs on any kind of healthcare instrumentation.
- Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
- Analyzed data, reviewed results from tests conducted and generated reports using different types of software programs.
- Installed and calibrated biomedical equipment to maintain accuracy levels.
- Documented procedures for installation, operation and repair of various types of biomedical equipment.
- Installed new medical equipment according to manufacturer specifications.
- Participated in training sessions to stay abreast of latest developments in the field.
Education
Advance Diploma - Telecommunications Networks
Canterbury Technical Institute
Brisbane, QLD04-2023
Diploma - Full Stack Web Devcelopment
Ibero-American University
10-2021
Engineering Degree - Mechatronic Engineering
Caldas University
Manizales, Caldas07-2016
High School Diploma -
Caldas Higher Technological Institute
Manizales, Caldas12-2010
Skills
- Maintenance and repair
- Remote support
- Hands-on diagnostics
- On-site support
- Troubleshooting and repair
- Instrumentation calibration
- Equipment installation
- Systems analysis
- Customer service
Languages
English
Professional
Timeline
Field Service Engineer
Mendez & Newton Ltda (Outsourcing Roche Diagnostics and Abbott Colombia)
01.2017 - 01.2023
Advance Diploma - Telecommunications Networks
Canterbury Technical Institute
Diploma - Full Stack Web Devcelopment
Ibero-American University
Engineering Degree - Mechatronic Engineering
Caldas University
High School Diploma -
Caldas Higher Technological Institute
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