Waiter
Ay Candela
03.2017 - 04.2017
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Trained new servers on restaurant policies and procedures.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Met with chef to review daily specials and menu changes.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
