Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Websites
References
Timeline
Generic

Sergs Einstein Bacalso

Lepppington,NSW

Summary

Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Team Leader (Le Creuset Account)

Mainfreight
Moorebank, NSW
08.2024 - Current
  • Set specific goals for projects to measure progress and evaluate end results.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Identified needs of customers promptly and efficiently.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Motivated team members through recognition programs and performance-based incentives.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Maintained positive working relationship with fellow staff and management.
  • Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Maintained daily inventory to facilitate successful material distribution.
  • Assessed company operations for compliance with safety standards.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Implemented strategies to take advantage of new opportunities.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Fostered a culture of continuous improvement, encouraging innovation and efficiency.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Championed the adoption of new technologies to improve team productivity and service delivery.
  • Conducted regular performance reviews to assess individual team member progress.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.

Warehouse Supervisor

Phoenix Leisure Group Pty Ltd
Ingleburn, NSW
07.2012 - 08.2024
  • Reviewed supplies inventory levels and purchased necessary items.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Reported employee time, job expenses and inspections results in work records.
  • Ensured compliance with local regulations related to health and safety standards.
  • Operated forklifts to fill or empty overhead spaces.
  • Provided leadership to motivate staff members to achieve performance goals.
  • Identified process improvement opportunities within the warehouse environment.
  • Reconciled daily inventory in warehouse management system for tens of thousands of SKUs.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Assessed job sites to determine work needed.
  • Led warehouse layout optimization projects, improving workflow and space utilization.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Maintained and updated inventory records accurately.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Supervised loading and unloading of materials from incoming trucks.
  • Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
  • Developed weekly schedules for warehouse employees.
  • Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Checked loaded materials compared to work orders for correctness.
  • Addressed any problems that may arise during day-to-day operations in a timely manner.

Label Operator

Real Pet Food (former Australian Pet Brands Pty Ltd)
Ingleburn, NSW
01.2011 - 06.2012
  • Verified production orders prior to starting set-up.
  • Inspected printed labels for errors such as incorrect information or poor print quality.
  • Ensured that all safety guidelines were followed when operating machinery.
  • Attached labels to packaged items or stenciled information on containers.
  • Verified product codes against customer order forms for accuracy prior to labeling.
  • Stocked shelves with appropriate supplies for labeling tasks.
  • Increased line efficiency and reduced accidents through 5S program implementation.
  • Removed finished products from machines and separated rejected items based on standard grading qualifications.
  • Labeled containers according to industry standards and regulations.
  • Conducted regular maintenance on labeling equipment to prevent malfunctions.
  • Adjusted machine tension and pressure to accommodate size or product packing angle.
  • Cleared machine jams to reset malfunctions for production line.

Education

Bachelor of Science - Architectgure

Cebu Institute of Technology - Univeristy
Cebu City Philippines
10-2001

Skills

  • Project management
  • Team building
  • Employee training
  • Customer service
  • Inventory management
  • Conflict resolution
  • Process improvement
  • Performance evaluation
  • Data analysis
  • Safety compliance
  • Goal setting
  • Time management
  • Coaching techniques
  • Adaptability
  • Experience in leadership
  • Analytical thinking
  • People management
  • Multitasking capacity
  • Teamwork and collaboration
  • Problem-solving aptitude
  • Task prioritization
  • Active listening

Affiliations

  • Landscape photography
  • Outback camping
  • 4WD driving
  • Fishing
  • Charity works

Languages

English
Professional
Tagalog
Professional
Visayan
Professional

Accomplishments

Aspiring Best Team of the Year, 2025

Certification

  • Forklift license
  • CPR and First-aid license

References

References available upon request.

Timeline

Team Leader (Le Creuset Account)

Mainfreight
08.2024 - Current

Warehouse Supervisor

Phoenix Leisure Group Pty Ltd
07.2012 - 08.2024

Label Operator

Real Pet Food (former Australian Pet Brands Pty Ltd)
01.2011 - 06.2012

Bachelor of Science - Architectgure

Cebu Institute of Technology - Univeristy

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Sergs Einstein Bacalso