Serie Jemali
Cranbourne East
Summary
I am a highly motivated, ambitious and dedicated employee, with a strong desire to succeed and equipped to excel in high-pressure environments. Strong background in patient management, medical record keeping, and administrative support. Known for teamwork, adaptability, and reliability. Skilled in communication, multitasking, and maintaining patient confidentiality. I possess excellent presentation skills and have the ability to undertake any task with great enthusiasm and professionalism.
Overview
12
12
years of professional experience
Work History
Emergency Department Clerk
Monash Health
09.2013 - Current
Point of contact for patients
- Registration / Admissions and Transfers of patients including ID band allocation using both IPM and EMR Systems
- Allocation and booking of patient transport – via National Patient Transport and Ambulance Victoria – both urgent & non urgent transport
- Answering calls / queries at times of a sensitive nature
- Liaising and collating patient results including Pathology and Radiology Services
- Collation of medical records via Scanned Medical Record (SMR)
- General administrative duties including ensuring office supplies are in stock
- Trained in all aspect of administration within the ED Department
- Proficient in all Microsoft Office Programs
- Data Entry
- Patient liaising
Education
High School Diploma -
Minaret Collage
Springvale, VIC11-2010
Skills
- Patient confidentiality
- Office administration
- Microsoft Office
- Patient registration
- Customer service
- Reliability
- Multitasking
- Problem-solving
- Collaboration and teamwork
- Time management
Timeline
Emergency Department Clerk
Monash Health
09.2013 - Current
High School Diploma -
Minaret Collage
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