Hi, I’m
Serina Stevens
Ipswich,QLD
Summary
Accomplished Makeup Artist and Beauty Therapist with a proven track record at Joh Bailey Salon, enhancing client satisfaction through expert makeup application and personalized skincare plans. Leveraged social media to boost salon revenue, demonstrating exceptional client relationship building and creative makeup skills. Achieved a loyal clientele base by consistently delivering high-quality, customized beauty solutions.
Overview
15
years of professional experience
Work History
Self Employed Web
Makeup Artist
01.2003 - 10.2017
Job overview
- Conducted consultations to understand client's desired look.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Scheduled onsite and offsite makeup appointments for clientele.
- Sanitized makeup tools to avoid spread of infection.
- Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
Family Business
Digital Garments Printer
03.2012 - 10.2015
Job overview
- Coordinated with other departments such as bindery and shipping to ensure seamless end-to-end production processes for clients'' orders.
- Maintained a clean, organized workspace for efficient operation of all printing tasks.
- Managed inventory levels to minimize costs while ensuring availability of necessary materials.
- Ensured accurate billing by tracking completed jobs and materials used for each project.
- Managed multiple print projects simultaneously, prioritizing tasks based on urgency and complexity.
Joh Bailey Salon
Beauty Therapist
01.2005 - 10.2007
Job overview
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
- Educated clients on care processes and advised on further care and products.
- Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
- Implemented successful marketing strategies, attracting new clients through social media promotion and referral programs.
- Increased salon revenue by upselling additional services and retail products to clients.
Education
Australian College of Natural Beauty Brisbane, QLD
Diploma from Beauty Therapy
12.2003
Skills
- Customer service
- Client Relationship Building
- Social Media Content
- Sales and Upselling
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
Timeline
Digital Garments Printer
Family Business
03.2012 - 10.2015
Beauty Therapist
Joh Bailey Salon
01.2005 - 10.2007
Makeup Artist
Self Employed Web
01.2003 - 10.2017
Australian College of Natural Beauty
Diploma from Beauty Therapy
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