Seriyana Widjaya
Kogarah,NEW SOUTH WALES
Summary
Accomplished Supervisor of Cleaning at Four Seasons Hotel, renowned for elevating cleanliness standards by 30% through innovative protocols. Expert in chemical handling and fostering client relations, I excel in training teams for peak performance. My leadership ensures efficient inventory management and adherence to health and safety, showcasing a blend of technical proficiency and interpersonal skills. Also I'm fast learning.
Overview
4
4
years of professional experience
Work History
Supervisor of Cleaning
Four Seasons Hotel
08.2023 - 10.2024
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Hsk and Public Area Supervisor
Rydges World Square Hotel
08.2020 - 08.2023
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Hsk Supervisor Pm Shift
W Hotel
09.2022 - 07.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Diploma Of Hospitality -
Macquarie University
Sydney, NSWSkills
- Health and safety
- Invoicing
- Chemical Handling
- Client Relations
Timeline
Supervisor of Cleaning
Four Seasons Hotel
08.2023 - 10.2024
Hsk Supervisor Pm Shift
W Hotel
09.2022 - 07.2023
Hsk and Public Area Supervisor
Rydges World Square Hotel
08.2020 - 08.2023
Diploma Of Hospitality -
Macquarie University
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