Serlyn Laansalu
Perth, 18 Kelsall Crescent,WA
Summary
Enthusiastic and adaptable Estonian professional with a strong work ethic and diverse experience in customer service, hospitality, and light assembly. Eager to leverage skills in a dynamic Australian environment while exploring new opportunities for personal and professional growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
PÕLDMA KAUBANDUSE AS
07.2024 - Current
- Provide exceptional customer service, assisting with product inquiries, sales transactions, and understanding customer needs
- Demonstrate product knowledge and effectively recommend solutions to enhance customer satisfaction
Electrical Equipment Assembler
KONESKO AS
02.2024 - 06.2024
- Assembled electrical components for cranes according to blueprints, ensuring accuracy and efficiency
- Demonstrated strong attention to detail and adherence to safety protocols
Hotel Administrator
CITYBOX TALLINN OÜ
07.2023 - 11.2023
- Managed hotel operations, including room reservations, guest communication, and ensuring a smooth check-in/check-out process
- Responded to guest questions and resolved issues promptly and professionally
- Utilized computer skills for reservation management and financial transactions
Cleaner
ARATTO OY
07.2022 - 08.2022
- Maintained cleanliness and hygiene standards throughout assigned areas, ensuring a positive customer experience
Education
High School Graduation -
Koeru Keskkool
01.2023
Skills
- Customer Service
- Teamwork
- Communication
- Adaptability
- Technical Skills
- Estonian Driving Licence (Category B)
- Active and health-conscious
- Construction Induction White Card
Certification
Whitecard
RSA
Timeline
Customer Service Representative
PÕLDMA KAUBANDUSE AS
07.2024 - Current
Electrical Equipment Assembler
KONESKO AS
02.2024 - 06.2024
Hotel Administrator
CITYBOX TALLINN OÜ
07.2023 - 11.2023
Cleaner
ARATTO OY
07.2022 - 08.2022
High School Graduation -
Koeru Keskkool
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