Serra Yerlikaya
Summary
Enthusiastic and creative individual experienced in promoting and managing a positive working environment. Thrives on working in a fast paced, challenging environment. A hard worker with a can-do attitude dedicated to client satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
OSHC Educator, Supervisor, 2IC and Coordinator
Sydney Catholic Early Childhood Services
05.2021 - 09.2023
- Developed and implemented instruction strategies for diverse learners, ensuring individualized attention and success.
- Implemented behavioural management techniques that fostered a positive and inclusive environment for all.
- Programmed educational and engaging activities based on the interests of children, promoting a child-led environment.
- Analysed observations and statistics to target weakness and continuously improve the quality of our service.
- Established strong relationships with parents, teachers, and the Parish through regular communication, fostering a supportive network for child growth.
- Led professional development meetings which encouraged a collaboration between staff, ensuring smooth flow with routines each session.
Retail Sales Assistant
Priceline Pharmacy Maroubra
10.2020 - 03.2022
- Increased sales and met KPIs by providing exceptional customer service and product knowledge.
- Improved store appearance with effective merchandising and creative displays, driving foot traffic into the store.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Energetically and empathetically engaged with customers, building strong relationships that resulted in repeat business and referrals.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Stayed abreast of current market trends to provide informed advice on suitable products catered specifically to each individual''s needs.
Education
Bachelor of Psychological Science - Philosophy
University of New South Wales
Sydney, NSW04.2025
Randwick Girls High School
Randwick, NSW2020
Skills
- Enthusiastic, empathetic team player
- Effective problem solving
- Creative and facilitates positive working environment
- Respectful, positive attitude putting clients first
Certification
- First aid (HLTAID009-012)
- Identify and respond to children and young people at risk (CHCPRT001)
- Food safety training
Timeline
OSHC Educator, Supervisor, 2IC and Coordinator
Sydney Catholic Early Childhood Services
05.2021 - 09.2023
Retail Sales Assistant
Priceline Pharmacy Maroubra
10.2020 - 03.2022
Bachelor of Psychological Science - Philosophy
University of New South Wales
Randwick Girls High School
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