Seruwaia Naqoli
Sydney ,NSW
Summary
Proven team leader and communicator, adept in hospitality service expertise and safe food handling practices. At my previous jobs , I enhanced customer satisfaction and maintained high cleanliness standards, showcasing my ability to multitask and solve problems efficiently. Skilled in adapting to fast-paced environments, ensuring optimal productivity and safety.
Overview
2
2
years of professional experience
Work History
Barista
Beanyet Espresso Bar
Sydney, NSW
09.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Restaurant Team Member
Betty’s Burgers
Sydney, NSW
08.2023 - 05.2024
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Restaurant Team Member
KFC
Sydney, NSW
11.2022 - 05.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
Year 11-12 -
Georges River College - Oatley Senior Campus
Oatley, NSW09.2024
Year 7 To Year 10 -
Georges River College - Penshurst Girls Campus
Penshurst, NSW11.2022
Skills
- Team Leadership
- Adaptive and creative
- Safe Food Handling Practices
- Hospitality service expertise
- Professional Demeanor
- FLUENT IN LANGUAGE
- Retail Management
- Customer Service
- Time Management
- Teamwork and Collaboration
- Adaptable and Flexible
- Problem-Solving
- Reliable and Dependable
- Cleaning and sanitizing
Languages
Fiji
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Beanyet Espresso Bar
09.2024 - Current
Restaurant Team Member
Betty’s Burgers
08.2023 - 05.2024
Restaurant Team Member
KFC
11.2022 - 05.2023
Year 11-12 -
Georges River College - Oatley Senior Campus
Year 7 To Year 10 -
Georges River College - Penshurst Girls Campus