Hardworking employee with customer service,team-work, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Sales Assistant
Chemist warehouse
Melbourne, Vic
02.2018 - 11.2023
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Helped customers find specific products, answered questions, and offered product advice.
Assisted customers with general queries.
Setting up displays for catalogue promotions.
Serving customers and processing purchases through POS system.
Replenished stock and maintained inventory levels.
Sales Assistant
Guess
Melbourne, Vic
03.2014 - 01.2018
Greeted customers and provided assistance with product selection.
Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Assisted in creating displays to promote products.
Replenished merchandise on shelves as needed throughout the day.
Tracked inventory levels using POS system.
Customer Service Representative
Ausnet
Melbourne, Vic
03.2011 - 02.2014
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Provided excellent customer service to resolve customer complaints in a timely manner.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Assisted customers with making payments or establishing payment plans to bring accounts current.