Summary
Work History
Overview
Education
Skills
Achievements And Awards
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Publications
References
Training
Languages
Timeline
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Sesedzai Nokuthula Mutema

Sesedzai Nokuthula Mutema

Austral,Australia

Summary

Diploma-qualified Community Services professional with over 2.5 years of experience supporting individuals with disabilities and complex needs. Currently completing a Bachelor of Community Services. l am skilled in trauma-informed support, behaviour management, relationship building, and crisis de-escalation. Passionate about empowering young people to heal, grow, and thrive in safe, supportive environments. l also have experience in providing assistance to individuals with physical, intellectual, or sensory disabilities, helping them lead as independent a life as possible.

Work History

Support Worker

Power of Grace Care Services
12.2022 - Current
  • Provided person-centred care for clients with physical, intellectual, and psychosocial disabilities
    • Supported clients with daily living tasks, social engagement, and community participation
    • Implemented behaviour support strategies and documented progress and incidents
    • Responded to challenging behaviours with calm, de-escalation techniques
    • Collaborated with families, case workers, and allied health professionals to ensure holistic care
    • Promoted independence, confidence, and life skills development
  • Maintained accurate documentation of client progress and care activities regularly.
  • Coordinated care plans with healthcare professionals to ensure comprehensive support.

Fieldwork Intern

St Vincent De Paul Society
Harris Park, NSW
09.2023 - 11.2025
  • • Assisted in running community outreach activities for vulnerable young people
    • Provided mentoring and emotional support to youth from diverse backgrounds
    • Helped coordinate basic needs services such as food, clothing, and accommodation support
  • Assisted with community outreach programs to support local families in need.
  • Organized donation drives to collect food and clothing for underserved populations.
  • Coordinated volunteer schedules for efficient service delivery during events.
  • Conducted client intake interviews to gather essential information and needs.
  • Maintained inventory of supplies and resources for operational readiness.
  • Supported case managers in providing resources and referrals to clients.
  • Developed educational materials to inform clients about available services.
  • Engaged with community members to build relationships and foster support networks.

Disability Support Worker

Phil-terry
Mascot, NSW
12.2022 - 07.2025
  • Assisting with personal care
  • Helping with household chores
  • Taking clients grocery shopping
  • Providing emotional support
  • Helping with medication administration
  • Transporting clients to medical appointments
  • Taking clients for community access
  • Providing social support to clients
  • Helping them engage into activities
  • Developed individualized support plans based on client needs and preferences.
  • Maintained accurate records of client progress and service delivery documentation.
  • Implemented behavior management strategies to promote positive interactions.
  • Collaborated with multidisciplinary teams to ensure comprehensive client care.

Care Worker

Asad Care
09.2022 - 10.2022
  • House cleaning
  • Monitoring and communicating client condition to Care manager
  • Help with shopping
  • Changing bed linen
  • Providing meals
  • Helping home residents with laundry
  • Manual handling

Overview

3
3
years of professional experience

Education

Diploma of Community Service -

Acknowledge Education
Australia
01.2024

IMBA -

Zhejiang Normal University
China
01.2022

Bachelor of Financial Management -

Zhejiang Normal University
China
01.2020

A level -

Rufaro high school
Zimbabwe
01.2015

O level -

Chibi high school
Zimbabwe
01.2013

PHD in Accounting -

Sichuan University
China

Degree of Community Services -

Acknowledge Education
Australia

Skills

  • Trauma-informed care
    Behavior support strategies
    Crisis prevention and de-escalation
    Client-focused daily care and support
    Strong communication and interpersonal skills
    Cultural awareness and diversity inclusion
    Report writing and progress documentation
    Collaboration with multidisciplinary teams
    Customer service skills
  • Ability to prioritize work
  • Good report writing skills
  • Ability to work under minimal supervision
  • Ability to identify problems
  • Proficient in use of Microsoft Office Suite
  • Highly resourceful in high pressure environment
  • Ability to multi-task
  • Set and achieve goals

Achievements And Awards

  • Best Innovation Student, 2018-2019, 3rd in Innovation and Entrepreneurship Competition
  • International Students Union President, 2019

<Enter your own>

Date of Birth: 24/07/1997

Publications

  • Investigating the possibilities of Zimbabwe using Chinese Currency, Sesedzai Nokuthula Mutema, 2017-06, IJIRD Journal
  • Is the practice of corporate social responsibilities by multinational companies purposely for customers' social well-being or extortion and profit maximization, Sesedzai Nokuthula Mutema, 2018-09, Journal for Studies in Management and Planning
  • A student's perspective: Fighting the scourge, the talk and walk that saved lives. A case of Zhejiang Normal University, Sesedzai Nokuthula Mutema, 2021, IJR Journal

References

  • Siza Mahlangu, Supervisor, Power of Grace Care Services, siza@pogcservices.com, 0246020413
  • Mere Tawake, Team Leader, Phil-terry, tmlesi76@gmail.com, 0433646725
  • Zainab Mohamud, Director, Assad Care NT, zainab.mohamud@assadcarent.com, 0403431996

Training

  • Strategic management
  • Resource management
  • Develop workplace communication strategies
  • Operations Management
  • Human Resource Management
  • Decision Consumer Behavior
  • Team Training
  • Managerial Economics
  • Development and Implement service programs
  • Negotiations
  • Statistics
  • TEFL
  • IELTS
  • Nurse Aide
  • Advanced First Aid
  • CPR

Languages

English
Native/ Bilingual
Shona
Native/ Bilingual
Chinese (Mandarin)
Elementary

Timeline

Fieldwork Intern

St Vincent De Paul Society
09.2023 - 11.2025

Support Worker

Power of Grace Care Services
12.2022 - Current

Disability Support Worker

Phil-terry
12.2022 - 07.2025

Care Worker

Asad Care
09.2022 - 10.2022

Diploma of Community Service -

Acknowledge Education

IMBA -

Zhejiang Normal University

Bachelor of Financial Management -

Zhejiang Normal University

A level -

Rufaro high school

O level -

Chibi high school

PHD in Accounting -

Sichuan University

Degree of Community Services -

Acknowledge Education

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