Seth Coates
Cairns,QLD
Summary
Proven professional with a robust background at IGA Grocery Store, excelling in customer service and cash handling accuracy. Demonstrates exceptional work ethic and integrity, enhancing customer loyalty through effective complaint resolution and relationship building. Skilled in inventory management and customer assistance, ensuring operational excellence and efficiency.
Overview
1
1
year of professional experience
Work History
Cashier and Floor Operations
IGA Grocery Store
01.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
Certificate II - Security And Protective Services
ELITE SECURITY
Cairns, QLD06.2024
Certificate I - Construction Equipment Operation
CENTERCARE TRAINING
CAIRNS01.2024
High School Diploma -
Redlynch State College
Redlynch, QLD11.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Customer Relations
- Professionalism and Courtesy
- Guest inquiries
- Daily Reporting
- Reports and documents
Timeline
Cashier and Floor Operations
IGA Grocery Store
01.2023 - 01.2024
Certificate II - Security And Protective Services
ELITE SECURITY
Certificate I - Construction Equipment Operation
CENTERCARE TRAINING
High School Diploma -
Redlynch State College
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