Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seth Croot

Geelong,VIC

Summary

Experienced Integration Analyst with a strong background in enterprise systems support and a foundation in cybersecurity. Skilled in managing critical business integrations across Oracle HCM, UKG Dimensions, online marketplaces and offshore partners. Seeking to leverage my technical expertise in systems integration, problem analysis, and security awareness to transition into a security analyst role where I can help protect organizational assets and strengthen security posture.

Overview

5
5
years of professional experience

Work History

Business Systems Support - Integration Analyst

Cotton On
12.2023 - Current
  • Manage diverse array of integrations crucial to the smooth operation of our global retail enterprise
  • Oversee all internal business integrations, ensuring system integrity across platforms
  • Support seamless integration of products into various marketplaces and wholesale platforms
  • Ensure product availability on prominent online retail sites through secure data exchange protocols
  • Utilize SQL Server Management Studio for database queries, analysis, and security monitoring
  • Apply security best practices to integration processes to protect sensitive business and customer data

People Systems Support Analyst

Cotton On
07.2022 - 12.2023
  • Perform in-depth analysis and resolution of issues with Oracle Global Payroll Interface (OGPI) to ADP GlobalView, incorporating security best practices during troubleshooting
  • Analyze periodic maintenance releases of OracleHCM and UKG Dimensions to determine impact of new components, including security implications and data protection concerns
  • Conduct security assessments of system integrations to identify potential vulnerabilities and recommend remediation strategies
  • Serve as liaison between Cotton On and vendors such as KPMG, UKG and Oracle, ensuring security requirements are communicated and implemented in integration solutions
  • Lead Major Incident Communications during system outages, implementing structured incident response protocols and documentation

Service Desk Analyst

Cotton On
10.2020 - 06.2022
  • Managed user access controls and authentication issues across multiple systems
  • Implemented security best practices when troubleshooting desktop, hardware, software, and printer issues
  • Enforced security protocols for remote access (VPN) and network connectivity problems
  • Supported end-users with security-related inquiries including password management and secure data handling
  • Documented and escalated potential security incidents identified during normal support operations
  • Utilized ticketing systems to track security-relevant incidents and ensure proper resolution

Education

KnowledgeMap -

UKG Dimensions
03.2023

Bachelor of Information Technology - Cybersecurity

Deakin University
10.2020

Skills

  • Marketplace Integrations and Reporting
  • Inventory Management Integrations
  • Payroll Data Integration
  • Customer Data Flow Management
  • System Maintenance Release Analysis
  • Change Impact Assessment
  • Integration Issue Resolution
  • Data Flow Validation
  • System Update Planning
  • Risk Mitigation Planning
  • Cross-functional Communication
  • Integration testing
  • Technical Documentation
  • International Compliance Requirements
  • Vendor Liaison Management
  • Multi-system Data Accuracy Verification

Timeline

Business Systems Support - Integration Analyst

Cotton On
12.2023 - Current

People Systems Support Analyst

Cotton On
07.2022 - 12.2023

Service Desk Analyst

Cotton On
10.2020 - 06.2022

KnowledgeMap -

UKG Dimensions

Bachelor of Information Technology - Cybersecurity

Deakin University

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Seth Croot