Seth Gilford
Melton,VIC
Summary
Dynamic and dedicated professional with a strong background in customer service at Sandrock Cafe. Proven expertise in cash handling and point-of-sale systems, complemented by exceptional teamwork and communication skills. Recognized for enhancing customer experiences and maintaining high standards of cleanliness and food safety, contributing to repeat business and a welcoming environment.
Experienced with managing cash transactions and providing friendly service in busy cafe setting. Utilizes point-of-sale systems and effective communication to enhance customer experience. Track record of maintaining clean and efficient workspace while ensuring customer needs are met promptly.
Overview
2026
2026
years of professional experience
Work History
Work Experience
Tompsett Asphalt
- Assisted with Multi Media
Cafe Cashier
Sandrock Cafe
03.2019 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided friendly and prompt service to enhance customer experience.
- Maintained cleanliness and organization of the café environment.
- Assisted in inventory management by restocking supplies as needed.
- Handled cash and credit card payments accurately while following protocols.
- Developed knowledge of menu items to assist customers with selections.
- Collaborated with team members to ensure smooth café operations during peak hours.
- Resolved any discrepancies or issues involving cash transactions swiftly and professionally while maintaining composure under pressure.
- Provided excellent customer service resulting in repeat business through attentiveness to individual preferences and special requests.
- Maintained high standards of cleanliness throughout the cafe, adhering to health department regulations for food safety.
- Aided in the training of new hires, sharing expertise and best practices for successful integration into the team.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Work Experience
Palram Australia Pty LTD
07.2019 - 08.2019
- Assisted Customer Service
- Data Entry
Education
Food Science
Food Allergy Training
Online07-2023
High School Diploma -
Melton Christian College
Melton, VIC12-2021
Skills
- Excellent customer service
- Patience and empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Food safety
- Cash handling expertise
- Professionalism and etiquette
- Point of sale systems
Timeline
Work Experience
Palram Australia Pty LTD
07.2019 - 08.2019
Cafe Cashier
Sandrock Cafe
03.2019 - 07.2025
Work Experience
Tompsett Asphalt
Food Science
Food Allergy Training
High School Diploma -
Melton Christian College
Similar Profiles
Martin SkiffingtonMartin Skiffington
Paving Crew Lead/Laborer/Class A CDL Driver at George W Weir Asphalt and ConstructionPaving Crew Lead/Laborer/Class A CDL Driver at George W Weir Asphalt and Construction
Leonel JuradoLeonel Jurado
Asphalt Laborer at Holbrook Asphalt LLCAsphalt Laborer at Holbrook Asphalt LLC
Christopher HonorChristopher Honor
Truck Driver at Asphalt ServicesTruck Driver at Asphalt Services
T Rex HayneT Rex Hayne
Cultural Heritage Officer at AHSCultural Heritage Officer at AHS
Rachel HuntlyRachel Huntly
Disability Support Worker at Mambourin EnterpriseDisability Support Worker at Mambourin Enterprise