Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Accomplishments
References
Timeline
Generic

Seth LI

Summary

Experienced Operations Manager with over 2 years of expertise in leading settlement and transactions teams. Proven track record in managing end-to-end reconciliation and funding processes, ensuring compliance with regulatory requirements. Skilled in resolving internal and client issues, enhancing operational efficiency, and supporting treasury activities. Adept at building strong relationships with stakeholders and driving process improvements.

Overview

11
11
years of professional experience
1
1
Certification

Work history

Team Manager, Cash & Transactional Banking Operations

Westpac Banking Corporation
11.2022 - 12.2024
  • Lead Product & Business Process Reconciliation team to monitor and ensure balanced accounts and identify variances, escalating to internal and external stakeholders as needed
  • Implement appropriate systems and controls to satisfy legal and compliance obligations and reduce the risk of financial losses
  • Manage a comprehensive dashboard that ensures best practices are being completed in a timely manner
  • Ensure Compliance and Internal Audit recommendations are reviewed and implemented where appropriate
  • Adhere to Company Risk Management policy and procedures, including reporting incidents or breaches
  • Coordinated with various departments for seamless workflow.

Support Analyst, Cash & Transactional Banking Operations

Westpac Banking Corporation
02.2022 - 10.2022
  • Manage outstanding TTR records to resolution within SLA and compliance timeframes
  • Perform QA testing to ensure KYC reviews are completed accurately in accordance with requirements Budgeting & Cost Controls
  • Provide active Knowledge Upskill sessions to KYC analysts
  • Support Financial Crimes team by responding to enquiries same day (where possible)
  • Identify opportunities for system and process enhancements and work closely with Management to work through cost vs benefit analysis and delivery plan for implementation

Payment and Branch Reconciliation Service Specialist

Commonwealth Bank of Australia
02.2018 - 01.2022

Reconciliation Service Professional

Commonwealth Bank of Australia
03.2015 - 01.2018

Accountant Assistant

The Grace Hotel
04.2014 - 02.2015

Education

Bachelor of Accounting - Business

La Trobe University

Skills

  • Settlement and Reconciliation
  • Regulatory Compliance
  • Operational Risk Management
  • Financial Markets Knowledge
  • Accounting Principles
  • Relationship Management
  • Process Improvement

Affiliations

  • Soccer
  • Hiking

Certification

  • CERTIFIED LEAN SIX SIGMA WHITE BELT
  • CERTIFIED LEAN SIX SIGMA YELLOW BELT

Accomplishments

  • Successfully led a team to achieve 100% compliance with regulatory requirements.
  • Improved settlement process efficiency by implementing new system enhancements.
  • Resolved high-priority client issues, maintaining a high level of customer satisfaction.
  • Proudly part of the Reconciliations Transformation Project, automating over 100 manual reconciliations since 2022.
  • Led Project Ignite, stopping or simplifying over 50 manual processes since 2022.

References

References available upon request.

Timeline

Team Manager, Cash & Transactional Banking Operations

Westpac Banking Corporation
11.2022 - 12.2024

Support Analyst, Cash & Transactional Banking Operations

Westpac Banking Corporation
02.2022 - 10.2022

Payment and Branch Reconciliation Service Specialist

Commonwealth Bank of Australia
02.2018 - 01.2022

Reconciliation Service Professional

Commonwealth Bank of Australia
03.2015 - 01.2018

Accountant Assistant

The Grace Hotel
04.2014 - 02.2015

Bachelor of Accounting - Business

La Trobe University
Seth LI