Seth Melocoton
Christie Downs,SA
Summary
To obtain a challenging position with career-growth, that gives me scope to apply my education and professional skills as well as to utilize and expand my solid experience and abilities while contributing to an organizational excellence and company goals.
Overview
3
3
years of professional experience
Work History
Agency Owner
STTUmedia
08.2023 - Current
- Composed and drafted all outgoing correspondence and reports for managers.
- Developed a set of metrics derived from raw company data to track improvements in organizational efficiency.
- Analyzed source documents, such as checks and entered data into specific data fields for subsequent entries.
- Followed written customer account instructions accurately, sorting, opening, scanning, and batching work sequentially.
- Processed 8,000+ pieces in a very rapid and timely manner, while meeting all deadlines for major clients both international and domestic.
Customer Service Sales Representative
Industrie
10.2022 - Current
- Trained, coached and mentored staff to ensure smooth adoption of new program.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
- Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.
Social Media Content Creator
Selfemployed
04.2021 - Current
- Increased customer knowledge by informing them of new products and safety issues.
- Utilize strategic plans to enhance customer service satisfaction by using tools provided to maintain and increase service levels to both internal and external customers.
- Worked closely with other departments to promote sales contests.
- Described product to customers and accurately explained details.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
Education
BS in Health Services Administration - undefined
New York City College of Technology
Brooklyn, NYAAS in Business Administration - undefined
Kingsborough Community College
Brooklyn, NYSkills
- Objection Handling
- Building rapport
- Relentless curiosity
- Funnel building
- Customer relations
- Qualify leads and book appointments
- Team member management skills
- Superb interpersonal skills
- high level communication skills
- Competent user of Microsoft office, Notion, Adobe apps
- Client nurturing
- Service delivery
- Unwavering belief in improvement and confidence
Timeline
Agency Owner
STTUmedia
08.2023 - Current
Customer Service Sales Representative
Industrie
10.2022 - Current
Social Media Content Creator
Selfemployed
04.2021 - Current
BS in Health Services Administration - undefined
New York City College of Technology
AAS in Business Administration - undefined
Kingsborough Community College
Similar Profiles
Troy AzzopardiTroy Azzopardi
Air Conditioning and Refrigeration Apprentice at Cool-Time Refrigeration & Air ConditioningAir Conditioning and Refrigeration Apprentice at Cool-Time Refrigeration & Air Conditioning
Jack HarrisJack Harris
Counter Cashier at McDonald'sCounter Cashier at McDonald's
RALPH KEHLRALPH KEHL
Security Officer at D&C EmploymentSecurity Officer at D&C Employment
Andrew GutscheAndrew Gutsche
Truck Driver at Peter Cochranes TransportTruck Driver at Peter Cochranes Transport
Nicole ChristiansonNicole Christianson
Agency Owner at NICOLE CHRISTIANSON AGENCY LLCAgency Owner at NICOLE CHRISTIANSON AGENCY LLC