Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Sethe Saenz

Canberra,Act

Summary

Successful business professional with a demonstrated track record in consulting. Exceptional program, team and project manager. Skilled at mentoring staff, integrating ideas and customizing approaches to support specific means and goals.

A reliable business professional with experience in Waterfall and Agile project management, process improvement and stakeholder management. Proven track record of successfully streamlining business operations and reducing costs. Adept at analysing data to identify trends and developing strategies to improve efficiency.

Overview

10
10
years of professional experience
5
5
Certification

Work History

Business Consultant

Switch Payroll
03.2017 - Current
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Devised and implemented processes and procedures to streamline operations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised processes to boost long-term business success.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Education

Master of Information Technology Management - Information Technology And Business

Southern Cross University
Coffs Harbour, NSW
03.2021

Skills

  • Strategic Planning
  • Organisational Systems
  • Solution Implementation
  • Project Management
  • Requirements Elicitation
  • Stakeholder Management
  • Business Planning
  • Process Improvement
  • Leadership
  • Mentoring
  • Continuous Improvements
  • Business Requirements Documents (BRDs)
  • Process and Procedure Refinement

Accomplishments

· Coach project team members to be well-trained and understand the Agile values and principles.

· Supported the Product Owner with User Stories and Acceptance criteria documentation.

· Assist Team Members with the creation of quality artifacts.

· Schedule and facilitate Scrum meetings, ceremonies, and decision-making processes.

· Work with the teams to identify and implement process improvements to improve both immediate and long-term productivity using Agile practices and tools.

· Work with the teams to identify and mitigate impediments to the project and risks to the program.

· Track and report on team progress and analyse various project requirements.

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • ITIL V3
  • PRINCE 2

Additional Information

NV2 SECURITY CLEARANCE

Timeline

Business Consultant

Switch Payroll
03.2017 - Current

Master of Information Technology Management - Information Technology And Business

Southern Cross University
Sethe Saenz