Seungmin Lee
Wilson
Summary
At Seodang Mart I leveraged my exceptional customer service and POS system operation skills to enhance shopping experiences and streamline transactions. Recognized for my trustworthy nature and commitment to maintaining clean environment, I consistently improved service quality.
Working as house cleaner assistant, I developed patience, endurance against the hardships that come by working in such a environment that is physically challenging and requires you to remain calm in order to work efficiently.
At Tong 86, I practiced serving food and meeting customer requirements in fast-paced environment. I utilised excellent customer service skill and teamwork to enhance dining experiences.
Overview
6
6
years of professional experience
Work History
Counter Cashier
Seodang Mart (Family Mart)
07.2018 - 11.2020
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Created a positive shopping experience for all patrons through personable engagement while managing their purchases effectively.
- Reduced wait times for customers by consistently prioritizing speed without sacrificing accuracy or quality of service.
- Delivered excellent customer service, addressing inquiries and resolving complaints promptly.
House Cleaner
Goodman World PTY LTD
01.2022 - 10.2022
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
- Managed time effectively while working under pressure, ensuring all tasks were completed within designated time frames.
Food Service Assistant
Tong 86
02.2024 - 07.2024
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
Education
High School Diploma -
Rehoboth Christian College
Kenwick, WA12-2022
Diploma of Health Science -
Curtin College
Bentley, WA11-2023
Skills
- Excellent customer service
- Active Listening & Learning
- Responsible and Hard Working
- Trustworthy and Respecting
- POS system operation
- Cleanliness
Languages
English
Korean
Interests
- Gym Workouts & Football
- Music
- Fashion and Style
Timeline
Food Service Assistant
Tong 86
02.2024 - 07.2024
House Cleaner
Goodman World PTY LTD
01.2022 - 10.2022
Counter Cashier
Seodang Mart (Family Mart)
07.2018 - 11.2020
High School Diploma -
Rehoboth Christian College
Diploma of Health Science -
Curtin College
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