SEVAL APPAK
Sydney,NSW
Summary
- Rhys Rini General Manager of Provino Logistics 02 9557 7359
- Dedicated, ambitious and organised.
- Outstanding Communication, interpersonal skills
- Teamwork- have developed a strong spirt team
- Ability to multitask and handle competing priorities
- Strong ability to communicate clearly
- Professional attitude and presentation
- Professional attitude and presentation D .O.B: 17th April 2003 D.O.B: 17th April 2003 Experienced in POS, KPI’s & individual targets
- Ensured safety measures of customers & teammates
- Ensured safe and secure shopping within customers
Overview
7
7
years of professional experience
Work History
Customer Service
Provino Logistics Warehouse
Auburn
01.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- General Warehouse Maintenance Duties
- Administration Work
- Checking delivered goods to warehouse
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimising delays.
- Trained new team members on best practices in logistics operations, fostering supportive work culture that prioritised teamwork and collaboration.
Customer Service
Ace Skip Bins
Ingleburn
01.2023 - 06.2024
- Administration work
- Assessed and resolved customer service problems and executed solutions.
- Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Customer Service
Bacchus Wine Merchant
Auburn
10.2023 - 04.2024
- Representive
- Administration Work
- Processing Sales
- Provided excellent customer service for positive experiences and returning patrons.
- Organized wine tastings to introduce customers to new wines, increasing customer satisfaction.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
Receptionist
Smash Room City Homebush
01.2022 - 01.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Retail Sales
YD
Parramatta
01.2021 - 01.2022
- Assistance
- Maintained high level product knowledge
- Experienced in POS, KPI’s & individual targets
- Ensured safety measures of customers & teammates
Waitress
Bosporus Turkish Street food; Wentworth
01.2021 - 05.2021
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing overall dining experience for guests.
Hospitality Worker
KFC
01.2018 - 01.2019
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
Education
High School Diploma -
Arthur Phillip High School
Parramatta, NSW11.2020
Bachelor of Arts -
Western Sydney University
Milperra, NSW06.2023
Skills
- Critical thinking
- Problem solving
- Teamwork
- Proficient customer service
- Self Motivation
Additional Information
- 5 years of experience in customer service and administration, my strong interpersonal skills and dedication to providing exceptional service have consistently contributed to achieving customer & client satisfaction through effective communication, problem-solving, and a proactive approach. As a dedicated and ambitious professional, I am eager to leverage my skills and knowledge to contribute to team success through hard work and a proactive approach. 5 years of experience in customer service and administration, my strong interpersonal skills and dedication to providing exceptional service have consistently contributed to achieving customer & client satisfaction through effective communication, problem-solving, and a proactive approach. As a dedicated and ambitious professional, I am eager to leverage my skills and knowledge to contribute to team success through hard work and a proactive approach.
Timeline
Customer Service
Bacchus Wine Merchant
10.2023 - 04.2024
Customer Service
Provino Logistics Warehouse
01.2023 - Current
Customer Service
Ace Skip Bins
01.2023 - 06.2024
Receptionist
Smash Room City Homebush
01.2022 - 01.2023
Retail Sales
YD
01.2021 - 01.2022
Waitress
Bosporus Turkish Street food; Wentworth
01.2021 - 05.2021
Hospitality Worker
KFC
01.2018 - 01.2019
High School Diploma -
Arthur Phillip High School
Bachelor of Arts -
Western Sydney University
Similar Profiles
Salvador PanucoSalvador Panuco
Warehouse Receiving Manager at Eclipse Advantage 3PL Warehouse LogisticsWarehouse Receiving Manager at Eclipse Advantage 3PL Warehouse Logistics
Ku MoKu Mo
Talent Acquisition Coordinator/Recruiter at Macy's Logistics WarehouseTalent Acquisition Coordinator/Recruiter at Macy's Logistics Warehouse
Roderick SmithRoderick Smith
Packer/Shipper at Macys Logistics WarehousePacker/Shipper at Macys Logistics Warehouse