Sewwandi Morey
Croydon,VIC
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
6
6
years of professional experience
Work History
Banquet Supervisor
Sri Ramya Reception Hall
Sri Lanka
02.2022 - 04.2024
- Created an organized system for scheduling staff members based on event requirements, optimizing efficiency.
- Directed and managed banquet functions for Number-person event.
- Enhanced guest satisfaction by efficiently managing banquet events and ensuring proper setup.
- Regularly assessed equipment maintenance needs to ensure optimal functionality during events.
- Negotiated contracts with clients, resulting in increased revenue for the banquet department.
- Assisted in creating training materials that effectively educated team members on various aspects of their role as Banquet Supervisors.
- Provided exceptional customer service by promptly addressing guest concerns or requests during events.
- Supervised and mentored kitchen and serving staff.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Performed cost-benefit analysis for corporate and social events.
- Managed budgeting and invoicing for both large and small-scale events.
- Monitored food preparation, production, and plating for quality control.
Receptionist
Asiri Hospital
Sri Lanka
01.2018 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Mahamama College
Sri LankaSkills
- Etiquette understanding
- Guest Relations
- Event Management
- Sales and Marketing
- Banquet operations
- Scheduling and Rostering
- Venue coordination
- Staff Supervision
- Employee Development
- Corporate event management
- Banquet Setup
- Customer Service
- Critical Thinking
- Cash Handling
- Food and Beverage Service
- Work Area Inspection
- Inventory Control
- Point of Sale POS Software
Languages
Sinhala
Native or Bilingual
English
Professional Working
Timeline
Banquet Supervisor
Sri Ramya Reception Hall
02.2022 - 04.2024
Receptionist
Asiri Hospital
01.2018 - 01.2022
Mahamama College