Seyed Hosseini
Courier
Minto
Summary
Proven track record in logistics and customer service, demonstrated through successful tenure at Australia Post. Skilled in package delivery and problem-solving, I enhanced delivery efficiency and customer satisfaction. My attention to detail and excellent driving skills ensured compliance and safety, fostering repeat business and reducing incident response times by collaborating with law enforcement. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Over 2 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude. Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings. Knowledgeable in truck and van driving. Successful career history comprising more than 6 years in automobile, motorcycle and bicycle transport.
Overview
6
6
years of professional experience
5
5
Languages
Work History
Post Office Courier
Australia Post
09.2023 - 05.2024
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Followed company policies and procedures during shift.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Contacted customers to confirm delivery details and locations.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
Security Officer
SOS Security Services
01.2018 - 04.2023
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Conducted regular patrols of key areas to spot and control security concerns.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Education
High School Diploma -
Tours University
Tours, France 04.2001 -
Skills
Working Independently
Package Delivery and Pick-up
Customer Service
Attention to confidentiality
Logistics and Transportation
Time Management
Attention to Detail
Excellent driving skills
Package pickup and delivery
Problem-Solving
Smartphone Usage
Item tracking
Schedule Adherence
Licensed driver in NSW
HR License
Licences
- Motor Vehicle License
- Motorcycle License
- HR License
Timeline
Post Office Courier
Australia Post
09.2023 - 05.2024
Security Officer
SOS Security Services
01.2018 - 04.2023
High School Diploma -
Tours University
04.2001 -
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