Seyedeh Mousavi
Werribee South,VIC
Summary
Reliable and dependable individual with a strong commitment to following instructions. Organized and responsible, consistently meeting all commitments. Ambitious with a desire to challenge myself and explore new opportunities.
Overview
15
15
years of professional experience
Work History
Director(Technician)
Phone Phix
01.2020 - Current
- Conducted phone/iPad/tablet repairs and software updates.
- Analysed and troubleshooted systems and equipment.
- Demonstrated excellent communication skills and achieved sales targets.
Disability Support Worker
Sunflower Support Services
Melbourne, VIC
04.2021 - 10.2021
- Facilitated community integration through organized outings and social events.
- Provided personalized personal care services, ensuring the dignity and well-being of clients.
- Developed strong interpersonal relationships, earning trust through empathy and understanding.
- Assisted with household tasks, meal preparation, and general tidying.
- Drove clients to social activities and appointments, ensuring their safety.
- Maintained detailed daily logs and developed personalized support plans.
Bartender/Barista
Crown Casino
10.2016 - 12.2019
- Served with respect and appeal to customer requests.
- Bartender, specializing in various alcoholic beverages.
- Monitored Responsible Service of Alcohol
- Worked efficiently in a fast-paced environment.
Housekeeping Room Attendant
The Hotel Windsor
01.2016 - 12.2016
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in timely manner.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Customer Service Cashier
MS Shop
01.2014 - 01.2015
- Assisted customers with product prices and choices.
- Helped customers with clothing choices.
- Sorted received goods and managed the cash register.
Software Engineer
Zhian Construction Co
01.2009 - 01.2012
- Software Engineer, Comminuting with colleague and management regarding delay operation, Working as part of a team to increase the productivity and keep the work flow smooth, Liaising with staff and customers on phone and via email to answers their queries, Using C# and C+ to develop program for various projects run by company, Working and following the safe work practices.
Education
Certificate IV in Disability -
QIE
07.2023
Bachelor's Degree in Hardware Computer -
University of Iran
01.2012
Associate's Degree Software Computer -
University of Iran
01.2009
Skills
- Proficient skills in operating Microsoft Office Suite
- Proficient skills in operating Java Script
- Excellent skill in Photoshop
- Great understanding on C#, C and C languages
- Sufficient in software installation
- Great knowledge in CISCO
- Phone repair expertise
- Exceptional customer service skills with a focus on empathy
Reference
Fatima Anima (sunflower support services manager)
0424858877
Timeline
Disability Support Worker
Sunflower Support Services
04.2021 - 10.2021
Director(Technician)
Phone Phix
01.2020 - Current
Bartender/Barista
Crown Casino
10.2016 - 12.2019
Housekeeping Room Attendant
The Hotel Windsor
01.2016 - 12.2016
Customer Service Cashier
MS Shop
01.2014 - 01.2015
Software Engineer
Zhian Construction Co
01.2009 - 01.2012
Certificate IV in Disability -
QIE
Bachelor's Degree in Hardware Computer -
University of Iran
Associate's Degree Software Computer -
University of Iran