Seyedparsa Arami
Melbourne,VIC
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Personable and reliable individual with knack for maintaining clean and organized environment. Possesses keen understanding of food safety and sanitation standards, coupled with effective communication skills. Dedicated to providing exceptional customer service and contributing to positive dining experience.
Overview
4
4
years of professional experience
Work History
Food Service Assistant
Princeton View Aged Care
11.2023 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
Food and Beverage Cashier
Pro kebab
07.2023 - 10.2023
- Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
- Verified customer identification when accepting checks or credit cards.
- Counted money in the cash drawer at the beginning and end of shifts to ensure that amounts were correct.
- Maintained cleanliness of work area throughout shift.
- Processed refunds and exchanges according to company policies while maintaining high customer satisfaction ratings.
- Ensured compliance with all applicable health codes regarding food handling procedures.
- Demonstrated knowledge of restaurant's menu items, ingredients, preparation methods, pricing structure, discounts, promotions.
- Answered phone calls to assist customers with questions and orders.
Salesperson
Erteash
02.2021 - 05.2023
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Provided personalized service to build relationships with customers.
- Developed key customer relationships to increase sales.
- Acquired new customers and identified unique needs to deliver relevant products.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Monitored customer order process and addressed customer issues.
Education
Master of Arts - Design
Monash University
Melbourne, VIC05.2025
Master of Arts - Industrial Design
Science And Technology University of Iran
02.2022
Skills
- Customer Engagement
- Account Management
- Relationship Building
- Prospecting
- Negotiation
- Table setting
Languages
English
Professional
French
Limited
Persian
Native/ Bilingual
Timeline
Food Service Assistant
Princeton View Aged Care
11.2023 - Current
Food and Beverage Cashier
Pro kebab
07.2023 - 10.2023
Salesperson
Erteash
02.2021 - 05.2023
Master of Arts - Industrial Design
Science And Technology University of Iran
Master of Arts - Design
Monash University
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