Summary
Overview
Work History
Education
Skills
Timeline
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SEYLAIN CHHAY

Bentleigh,VIC

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

17
17
years of professional experience

Work History

Traveller Beauty Advisor

Lancôme
01.2022 - Current
  • Delivered brand support across retail channels, maintaining strong brand representation.
  • Achieved outstanding customer service satisfaction rates through personalised and attentive client engagement.
  • Accurately managed financial transactions and ensured balanced reconciliation at shift close.

Dior – Myer Chadstone
01.2017 - 01.2019
  • Supervised and managed a small team to achieve sales and operational goals.
  • Oversaw rostering, stock orders, and back-of-house operations.
  • Trained and mentored new staff, ensuring consistent brand standards.
  • Acted as the first point of contact for senior management, maintaining smooth communication channels.

Business Owner / Operations Manager – FIX Café, Sydney CBD (Crow’s Nest)
01.2013 - 01.2016
  • Established and operated a successful café business, managing all end-to-end operations.
  • Maintained strong customer relationships, fostering loyalty and repeat business.
  • Managed finances, payroll, and supplier orders while leading daily operations.

Lancôme – Myer Sydney CBD (21C)
01.2012 - 01.2013
  • Trained team members and supported sales development.
  • Handled operational processes including stock management and orders.
  • Built lasting client relationships and ensured premium customer service experiences.

Biotherm – Myer Sydney City
01.2011 - 01.2012
  • Ranked as a top-seller through strong product knowledge and customer engagement.
  • Managed client bookings and provided personalised consultations.
  • Strengthened client relationships, increasing customer retention.

Store Manager

BP Chatsworth
01.2009 - 01.2011
  • Managed day-to-day operations including payroll, finances, and staff supervision.
  • Oversaw business accounts and ensured smooth operations.
  • Led and motivated a small team to achieve sales and service goals.

Education

Specialisation in Derma Therapy -

Beauty Aesthetician
01-2022

Diploma of Beauty Therapy -

Australasian College Sydney
01-2008

Year 12 VCE High School Diploma -

Canley Vale High School
01-2003

Skills

  • Business operations management
  • Sales performance optimisation
  • Cash handling
  • Upselling strategies
  • Relationship building and management
  • Payroll administration
  • Aesthetic service expertise
  • Procurement and inventory oversight
  • Customer engagement

Timeline

Traveller Beauty Advisor

Lancôme
01.2022 - Current

Dior – Myer Chadstone
01.2017 - 01.2019

Business Owner / Operations Manager – FIX Café, Sydney CBD (Crow’s Nest)
01.2013 - 01.2016

Lancôme – Myer Sydney CBD (21C)
01.2012 - 01.2013

Biotherm – Myer Sydney City
01.2011 - 01.2012

Store Manager

BP Chatsworth
01.2009 - 01.2011

Specialisation in Derma Therapy -

Beauty Aesthetician

Diploma of Beauty Therapy -

Australasian College Sydney

Year 12 VCE High School Diploma -

Canley Vale High School

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