Laurence Catzel
Rushcutters Bay,NSW
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organisational objectives with dedication and enthusiasm.
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
38
38
years of professional experience
Work History
Director Primary School Childcare Center
Darlinghurst School P&C Association
02.2017 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
Coaching Facilitator
The Poppet Centre
01.2014 - Current
- Championed a culture of continuous learning and development by regularly attending industry conferences, participating in webinars, and seeking out professional certifications.
- Achieved positive outcomes for clients by addressing performance challenges and identifying areas for improvement.
- Refined internal processes for improved efficiency within the coaching practice which led to better time management on projects and tasks.
- Assisted in recruiting top talent for the organization as well as training new hires on the company''s values and methodologies.
- Enhanced participant engagement by incorporating interactive activities and real-life scenarios into coaching sessions.
- Improved group dynamics by fostering a supportive and collaborative coaching environment.
- Raised the profile of the coaching program via engaging marketing materials, website updates, and social media presence.
- Facilitated transformative growth for clients through insightful feedback, goal-setting, and action planning.
- Boosted client satisfaction rates by providing personalized coaching approaches tailored to individual needs.
- Developed strong partnerships with external stakeholders to further enhance the overall value provided to clients during their coaching engagements.
- Strengthened team culture within organizations through customized workshops and team-building activities.
French Teacher
Darlinghurst Public School
02.2013 - 12.2016
- Communicated with students in French to foster oral proficiency.
- Utilized various teaching strategies to accommodate diverse learning styles and needs within the classroom.
- Established positive rapport with students, fostering an environment of trust and open communication.
- Implemented effective classroom management techniques to maintain an orderly learning environment while addressing behavioral issues promptly and fairly.
- Created reading lists with materials to promote student comprehension of written French.
- Facilitated learning of French language using variety of instructional methods, resources and technological tools.
- Built cultural literacy by organizing lesson plans focused on French-speaking countries.
- Organized annual French cultural events at the school, promoting awareness and appreciation for the culture among all students.
- Enhanced cultural understanding by integrating French traditions, customs, and history into lessons.
- Developed and implemented full French curriculum to meet school mission and goals.
Executive Sales Manager
Mr Delivery/Cuisine Courrier
06.2002 - 01.2012
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Reduced client churn rates by proactively addressing concerns and delivering tailored solutions to meet their needs.
- Developed high-performing sales teams through recruitment, training, coaching, and performance management.
- Championed corporate social responsibility initiatives within the organization to improve brand reputation and forge stronger community ties.
- Expanded market share with strategic prospecting, targeting new customers in untapped industries.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client relationship management.
- Negotiated advantageous contracts with suppliers and vendors to secure competitive pricing for the organization.
Regional Director of Sales and Operations
JCDecaux
02.1997 - 03.2002
- Negotiated favorable contract terms with suppliers, achieving substantial cost savings without compromising quality or service levels.
- Ensured compliance with corporate policies as well as local laws/regulations throughout regional operations, minimizing risk exposure for the organization.
- Implemented regional talent development programs to foster employee growth and retention, resulting in a more skilled and engaged workforce.
- Served as a respected thought leader within the industry, representing the company at trade shows, conferences, and other professional events.
- Established strong partnerships with distributors and retailers to secure optimal brand positioning and exposure.
- Collaborated with cross-functional teams to develop innovative solutions addressing customer needs and market opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Assistant Director
American Hospital of Paris
07.1986 - 10.1998
- Monitored supervisor's work calendar and scheduled appointments, meetings.
- Enhanced director''s productivity by managing schedules, coordinating meetings, and handling travel arrangements.
- Reduced workload for the director by taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.
- Managed incoming calls professionally, directing inquiries to appropriate personnel or providing relevant information as needed.
Sales Representative
AXA / La Tontine
07.1992 - 01.1997
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Streamlined sales process, reducing time from lead to close.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
Education
Bachelor of Arts - Lettres Modernes Spécialisées
Paris La Sorbonne
01-1992
Bachelor of Arts - Art History
L'Ecole Du Louvre
Paris, France01-1992
High School Diploma -
Institut De La Tour
01-1986
Skills
- Relationship building
- Decision-making
- People management
- Project management
- Creativity and innovation
- Strategies and goals
- Staff management
- Budget control
- Issues resolution
- Rules and regulations
- Human resources management
- Sales management
- Team collaboration
- Cast and crew supervision
- Problem-solving
Languages
French
Native or Bilingual
Spanish
Professional Working
Timeline
Director Primary School Childcare Center
Darlinghurst School P&C Association
02.2017 - Current
Coaching Facilitator
The Poppet Centre
01.2014 - Current
French Teacher
Darlinghurst Public School
02.2013 - 12.2016
Executive Sales Manager
Mr Delivery/Cuisine Courrier
06.2002 - 01.2012
Regional Director of Sales and Operations
JCDecaux
02.1997 - 03.2002
Sales Representative
AXA / La Tontine
07.1992 - 01.1997
Assistant Director
American Hospital of Paris
07.1986 - 10.1998
Bachelor of Arts - Lettres Modernes Spécialisées
Paris La Sorbonne
Bachelor of Arts - Art History
L'Ecole Du Louvre
High School Diploma -
Institut De La Tour
Similar Profiles
Dr Matthew FennellDr Matthew Fennell
ICU Senior Resident Medical Officer at St Vincent's Hospital DarlinghurstICU Senior Resident Medical Officer at St Vincent's Hospital Darlinghurst
Toby KapoorToby Kapoor
Tennis Coach at SCEGGS DarlinghurstTennis Coach at SCEGGS Darlinghurst
Tessa McCarthyTessa McCarthy
SCEGGS Darlinghurst Sports Coaching at SCEGGS DarlinghurstSCEGGS Darlinghurst Sports Coaching at SCEGGS Darlinghurst
Michael HaynesMichael Haynes
Assistant Account Coordinator at Espresso CommunicationsAssistant Account Coordinator at Espresso Communications
Amy BjornsonAmy Bjornson
Clinical Director at Sunrise Medical Pty/Ltd - AustraliaClinical Director at Sunrise Medical Pty/Ltd - Australia