Shabaaz Ali Sharif
Macquarie Park,Australia
Summary
Dedicated and customer-focused worker with over 4 years of experience in providing exceptional service in fast-paced retail environments. Adept at managing sales transactions, maintaining inventory accuracy, and creating visually appealing merchandise displays. Strong communication skills, attention to detail, and a proven track record of exceeding sales targets. Committed to fostering positive customer relationships and enhancing the shopping experience. Able to work collaboratively within a team or independently to achieve company goals and deliver high-quality results.
Overview
6
6
years of professional experience
Work History
Sales Associate
Florshiem
02.2023 - 12.2023
- Contribute to a positive customer experience, drive sales growth, and support the overall success of the retail operation
- Utilize effective sales techniques
- POS and cash transactions
- Thorough Product Knowledge
- Collaborated with team members to achieve sales targets and deliver exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Developed a thorough understanding of the products or services offered by the store, including features, benefits, and specifications.
Warehouse Assistant
Action Workforce
03.2022 - 11.2022
- Contributed to the smooth and efficient operation of the warehouse, ensuring accurate order fulfillment and customer satisfaction.
- Order Picking
- Packing and Packaging according to safety rules and procedures.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Collaborate with coworkers and supervisors to meet daily picking and packing targets, prioritize tasks, and coordinate workflow to ensure timely order fulfillment.
- Handled day-to-day shipping and receiving while overseeing more than 70 packages per day.
Retail Assistant
Kathmandu
10.2020 - 03.2022
- Provide excellent customer service, assisting with sales, and maintaining the overall functionality and appearance of the retail store.
- Handle customer inquiries, concerns, and complaints professionally and effectively, ensuring customer satisfaction.
- Utilize product knowledge and sales techniques to upsell and cross-sell Kathmandu's range of outdoor apparel, equipment, and accessories.
- Contribute to the overall success of Kathmandu's retail operations by delivering exceptional customer service, driving sales, and upholding brand standards.
- Offered prompt response to customer service requests, escalating critical issues to management.
- Handled cash, credit card payments, and other forms of tender securely and in compliance with company policies and procedures.
Retail Assistant
Kmart
02.2021 - 08.2021
- As a Retail Assistant at Kmart in Sydney, my role involved various tasks related to customer service, sales, merchandising, and store operations
- Contributed to team goals by cross training in customer service
- Played a crucial role in delivering excellent customer service, driving sales, and maintaining operational efficiency within Kmart store in Sydney.
- Used POS system to process sales, returns, online orders, and gift card activations.
Intern
Orion Pharma
02.2020 - 06.2020
- As an intern at Orion Pharma Bangladesh, I had the opportunity to gain valuable insights into various aspects of the pharmaceutical industry and contribute to meaningful projects under the guidance of experienced professionals.
- I assisted with product pitches and presentations and participated in quality assurance activities, including documentation review, batch record review, and compliance audits.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Sales Assistant
JB HI-FI
03.2019 - 09.2019
- Conducted client follow-ups to maintain customer satisfaction and loyalty
- Monitored product samples and maintained clean and engaging showroom displays
- Greeted and directed visitors based on their needs
- Notified customers of order and delivery changes in advance.
- Met and exceeded sales targets consistently, contributing to overall team success.
Intern
The City Bank
01.2018 - 08.2018
- As an Intern I got to work in various departments of the bank to know how each department works
- Within the short time frame of my internship I offered creative solutions and approaches to problems given to us
- Completed given tasks within strict timeline
- Learnt effective note-taking skills to retain useful information and understood and learned different types of technology used on projects.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Bachelor's in Business Administration -
Macquarie University
Sydney, Australia11.
Diploma in Business Administration -
Macquarie University International College
Sydney, Australia12.2022
Foundations in Business Commerce -
UNSW College
Sydney, AustraliaGCSE O level -
Sir John Wilson School
01.2019
Skills
- Communications
- Problem solving
- Flexibility
- Stocking and Receiving
- Store Opening and Closing
- Results-driven
- Negotiation
- Team Player
- Conflict Management
- Teamwork and Collaboration
- Time Management
Languages
English
French
Elementary
Timeline
Sales Associate
Florshiem
02.2023 - 12.2023
Warehouse Assistant
Action Workforce
03.2022 - 11.2022
Retail Assistant
Kmart
02.2021 - 08.2021
Retail Assistant
Kathmandu
10.2020 - 03.2022
Intern
Orion Pharma
02.2020 - 06.2020
Sales Assistant
JB HI-FI
03.2019 - 09.2019
Intern
The City Bank
01.2018 - 08.2018
Bachelor's in Business Administration -
Macquarie University
Diploma in Business Administration -
Macquarie University International College
Foundations in Business Commerce -
UNSW College
GCSE O level -
Sir John Wilson School
Similar Profiles
Richard GonzalesRichard Gonzales
Construction Superintendent at Florshiem HomesConstruction Superintendent at Florshiem Homes
Mujtaba SyedMujtaba Syed
Retail Consultant at TelstraRetail Consultant at Telstra
Gary XiongGary Xiong
Cloud Platform Engineer at ResmedCloud Platform Engineer at Resmed
URJINKHAND ZORIGTBAATARURJINKHAND ZORIGTBAATAR
Experience Center Representative at Nu Skin LLCExperience Center Representative at Nu Skin LLC
Mohammad Sayed HossenMohammad Sayed Hossen
Manager / Front and Back of the House at Grand RestaurantManager / Front and Back of the House at Grand Restaurant