Summary
Work History
Education
Skills
Timeline
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Shabaaz Ali Sharif

Macquarie Park,Australia

Summary

A Business Administration graduate with a strong command of core corporate principles and a focused, professional approach to work. Trained in management, operations, and business strategy, I bring structured thinking, analytical discipline, and a high standard for execution. I am driven by accountability, continuous development, and the opportunity to contribute meaningfully within high-performance corporate environments while building long-term professional credibility.

Work History

Concierge

Scentre Group
Chatswood, NSW
  • Provided exceptional customer service to enhance guest experiences
  • Developed strong customer relationships to encourage repeat business.
  • Addressed customer inquiries by accessing account information and product details to provide accurate assistance.
  • Compiled daily reports on guest requests and concierge activities to track service trends.
  • Conducted training for new staff on customer service policies and procedures to ensure consistent service delivery.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Intern

Citibank
Bangladesh
  • Completed given tasks within strict timeline
  • Proposed creative solutions and applied management knowledge to address challenges.
  • Assisted staff with daily tasks, enabling greater focus on high-priority assignments.
  • Worked in various departments of the bank to know how each department works
  • Created effective note-taking techniques in project meetings to improve information retention. to retain useful information and understood and learned different types of technology used on projects.

Sales Assistant

JB HI-FI
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Conducted client follow-ups to maintain customer satisfaction and loyalty.
  • Monitored product samples and maintained clean and engaging showroom displays.
  • Informed customers about order and delivery updates to enhance communication.

Intern

Orion Pharmaceutical
Bangladesh, Dhaka
  • Assisted with product pitches and presentations and participated in quality assurance activities, including documentation review, batch record review, and compliance audits.
  • Gained valuable insights into various aspects of the pharmaceutical industry. Contributed to meaningful projects under the guidance of experienced professionals.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Sorted and organized files, spreadsheets, and reports.

Sales Associate

Florshiem
  • Contribute to a positive customer experience, drive sales growth, and support the overall success of the retail operation.
  • Collaborated with team members to achieve sales targets, and deliver exceptional customer service.
  • Built relationships with customers to encourage repeat business.
  • Developed a thorough understanding of the products or services offered by the store, including features, benefits, and specifications.

Retail Assistant

Kathmandu
  • Provide excellent customer service, assisting with sales, and maintaining the overall functionality and appearance of the retail store.
  • Handle customer inquiries, concerns, and complaints professionally and effectively, ensuring customer satisfaction.
  • Contribute to the overall success of Kathmandu's retail operations by delivering exceptional customer service, driving sales, and upholding brand standards.

Education

Bachelor's in Business Administration - Marketing Management

Macquarie University
Sydney, Australia
07-2025

Diploma in Business Administration -

Macquarie University International College
Sydney, Australia
12.2022

Foundations in Business Commerce -

UNSW College
Sydney, Australia
01-2020

GCSE O level -

Sir John Wilson School
Bangladesh
01.2019

Skills

  • Communications
  • Problem solving
  • Results driven
  • Multitasking and organization
  • Marketing strategies
  • Project management
  • Team player
  • Conflict management
  • Teamwork and collaboration
  • Time management
  • Detail-oriented approach

Timeline

Concierge

Scentre Group

Intern

Citibank

Sales Assistant

JB HI-FI

Intern

Orion Pharmaceutical

Sales Associate

Florshiem

Retail Assistant

Kathmandu

Bachelor's in Business Administration - Marketing Management

Macquarie University

Diploma in Business Administration -

Macquarie University International College

Foundations in Business Commerce -

UNSW College

GCSE O level -

Sir John Wilson School

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Shabaaz Ali Sharif