Rabia Ayas
3 Homestead Street Marsden 4132 Brisbane ,QLD
Summary
Passionate about providing compassionate care to the elderly, I am eager to contribute my skills and dedication to aged care sector. With a strong desire to make a positive impact on the lives of seniors, I am committed to ensuring their well-being and comfort. Seeking an opportunity to utilize my caring nature and empathy in a rewarding role within aged care.
Overview
3
3
years of professional experience
Work History
Client Service Coordinator
My Friendly Driving School
07.2024 - 01.2025
- Responding to telephone, and email inquiries and providing information for in-person requests regarding driving classes
- Scheduled and organised driving classes efficiently, considering both client preferences and instructor availability
- Handled payment processing and ensured accurate financial transactions.
- Demonstrated strong communication skills in interacting with clients and addressing their enquiries.
- Maintained detailed records off class bookings and client information for efficient tracking.
Assistant In Nursing
Golden Age Home
03.2023 - 05.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Part Time Waitress/Cashier
Curry House
09.2021 - 12.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed guests with a personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Educated guests on daily specials and appetizers, entrees, desserts, and other menu items.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Fiji School Leaving Certificate Examination -
Nadi Muslim College
Nadi Fiji Islands Certificate IV in Ageing Support- Sits College
Fortitude Valley, Brisbane QLD Australia Level 3 - National Certificate in Aged Care And Community
Caregiving Training Institute
Nadi, Fiji Islands10.2023
Skills
- Office Administration
- Compassion and Empathy
- Good command of oral and written English
- Attention to Detail
- Ability to work with integrity and honesty
- Self-motivated and fast learner
- Effective Communication
- Ability to work under pressure
References
- Mr Ashhad Hafiz- Computer Science Teacher, Nadi Muslim College: +6799681706
- Rajeshni Singh- Lecturer, Caregiving Training Institute: +6797133585
- Taran virk- Lecturer, Sits College +61401267418
- Shabeen Azam- Director of My Friendly Driving School: +61420796711
- Mohammed Aiyub- Director Of Curry House +6799795049
Timeline
Client Service Coordinator
My Friendly Driving School
07.2024 - 01.2025
Assistant In Nursing
Golden Age Home
03.2023 - 05.2024
Part Time Waitress/Cashier
Curry House
09.2021 - 12.2022
Fiji School Leaving Certificate Examination -
Nadi Muslim College
Certificate IV in Ageing Support- Sits College
Level 3 - National Certificate in Aged Care And Community
Caregiving Training Institute
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