Shabnam Haidary
Sydney,NSW
Summary
Dynamic educator and leader with proven expertise in ESL and adult learning, demonstrated at MTC Australia. Specializes in crafting engaging, tailored learning experiences that drive language proficiency. Excelled in team building and virtual training, enhancing program outcomes by fostering inclusive, supportive environments. Achieved significant advancements in learner engagement and operational efficiency.
Overview
11
11
years of professional experience
Work History
SEE Senior Trainer/Assessor
MTC Australia
09.2019 - Current
- Deliver SEE (Skills for Education and Employment) programs through face-to-face and online learning formats to diverse groups of learners, particularly focusing on newly arrived students with little to no English language skills (ESL)
- Conduct comprehensive Pre-Training Assessments to evaluate learners’ language proficiency and individual needs, enabling the development of tailored education plans that promote effective progression in language acquisition
- Develop dynamic and engaging lesson plans specifically designed for ESL learners, including those with zero language skills, aligning with the Australian Core Skills Framework (ACSF) and relevant curriculum (EAL, CGEA & FSK)
- Employ effective instructional strategies that emphasize vocabulary building, basic grammar, and practical communication skills, ensuring a strong foundation in English for beginners
- Foster a supportive and inclusive classroom environment that encourages participation and collaboration among students, helping to build their confidence and motivation as they learn to communicate in English
- Utilize a variety of teaching tools and resources, including visual aids, technology, and hands-on activities, to enhance understanding and engagement for students with diverse backgrounds and learning styles
- Maintain consistent communication with students, providing constructive feedback and encouragement to reinforce their progress and self-esteem in language learning
- Monitor and support student progress through regular assessments, adjusting teaching methods and materials as necessary to meet evolving needs
- Maintain compliance with DEWR Client Code of Conduct and Privacy Notice, ensuring all policies and regulations are consistently followed during training sessions
- Coach and mentor fellow trainers, fostering an environment of continuous improvement in training quality and assessment practices, leading to enhanced program outcomes for ESL students
- Collaborate with management to monitor and evaluate program effectiveness, contributing to curriculum updates and training resource development based on learner feedback and industry trends
- Maintain accurate administrative records, including attendance, progress tracking, and incident logs, ensuring all documentation is current and aligns with organizational standards
- Assist the SEE Centre Manager in the operational management of the training site, ensuring smooth delivery of programs and effective resource allocation
- Conduct regular professional development sessions for staff, promoting best practices in ESL pedagogy and assessment strategies to improve teaching quality across programs
OSHC Area Manager
Camp Australia
04.2019 - 08.2019
- Coordinated daily operations of Outside School Hours Care, ensuring high-quality childcare
- Supervised staff and maintained excellent communication with parents
- Ensured compliance with Licensing and Accreditation Standards
- Promoted continuous quality improvement and sustainable practices within programs
Nominated Supervisor
ACECQA
01.2014 - 02.2019
- Managed day-to-day service operations in line with National Quality Framework
- Oversaw assessment visits by Regulatory authorities and ensured compliance with service policies
- Facilitated professional development for staff and maintained compliance with relevant legislation
English Language Courses (ELICOS) Trainer
Future Academy
01.2016 - 01.2018
- Developed and delivered comprehensive English language courses focusing on various learner levels, from beginner to advanced, to ensure successful language acquisition
- Created engaging lesson plans and effective teaching resources to support the delivery of interactive and immersive learning experiences tailored to students’ needs
- Implemented differentiated instruction strategies to accommodate diverse learning styles and backgrounds, enhancing comprehension and retention among students
- Conducted regular assessments and evaluations, providing constructive feedback to students to facilitate their learning progress and promote confidence in their language skills
- Fostered a positive classroom environment that encouraged participation, engagement, and collaboration through group activities, discussions, and peer learning
- Organized and facilitated extracurricular activities and language immersion experiences to reinforce language skills in real
Education
Master of Arts - TESOL
University of Western Sydney
Sydney01.2016
Diploma - Children Services
01.2014
Certificate IV - Training and Assessment
01.2014
Certificate of Achievement - Refugee Action Support Program
01.2012
Bachelor of Arts - Social and Cultural Analysis
University of Western Sydney
Sydney01.2010
Certificate III - Tourism (Sales/Office Operations)
01.2003
Higher School Certificate -
Parramatta High School
01.2003
Skills
- Team building
- Virtual training
- Adult learning theory
- Technical training
- Operations management
- Coaching techniques
Timeline
SEE Senior Trainer/Assessor
MTC Australia
09.2019 - Current
OSHC Area Manager
Camp Australia
04.2019 - 08.2019
English Language Courses (ELICOS) Trainer
Future Academy
01.2016 - 01.2018
Nominated Supervisor
ACECQA
01.2014 - 02.2019
Master of Arts - TESOL
University of Western Sydney
Diploma - Children Services
Certificate IV - Training and Assessment
Certificate of Achievement - Refugee Action Support Program
Bachelor of Arts - Social and Cultural Analysis
University of Western Sydney
Certificate III - Tourism (Sales/Office Operations)
Higher School Certificate -
Parramatta High School
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