Shabnam Shabnam
Strathtulloh,Victoria
Summary
Motivated and reliable recent MBA graduate with a background in nursing. Strong communication, teamwork, and customer service skills with the ability to work in fast-paced environments. Friendly, organised, and adaptable with a positive attitude toward learning new skills. Seeking an opportunity to contribute to a team in customer service, administration, support work, or healthcare support roles.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Nurse
Dayanand Medical College and Hospital
India
02.2021 - 04.2022
- Administered medications and treatments under supervision, ensuring patient safety and compliance with protocols.
- Assisted in patient assessments, documenting vital signs and medical histories accurately.
- Collaborated with healthcare team to develop individualized care plans, enhancing patient outcomes.
- Educated patients and families on health management, promoting self-care techniques and medication adherence.
- Maintained sterile environments and ensured compliance with safety protocols.
- Trained new nursing staff on hospital policies and procedures.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
Education
MBA - Health Administration
Kaplan Business School
Melbourne, VIC06.2025
Bachelor of Nursing - Nursing
Christian Medical College And Hospital
India 11.2020
Skills
- Communication
- Customer Service
- Teamwork
- Problem Solving
- Time Management
- Multitasking
- Attention to Detail
- Computer Skills (MS Word, Excel, Email)
- Adaptability
- Professional Attitude
Certification
- Bachelor of Nursing Degree
- Masters of Business Administration ( Health services)
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Nurse
Dayanand Medical College and Hospital
02.2021 - 04.2022
MBA - Health Administration
Kaplan Business School
Bachelor of Nursing - Nursing
Christian Medical College And Hospital