Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shaday Evans

Perth

Summary

I am a dynamic, dependable professional with a wide range of skills, excelling specifically in fast-paced settings. Recognised for adaptability and reliability, I consistently meet production targets by fostering positive relationships with my team members and helping both lead and support them. My time in front of house and as a senior barista enhanced my customer service skills, pushing client and customer satisfaction to be an important personal goal of mine.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Production Operator

Wild Child Laboratories
02.2024 - Current
  • Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
  • Documented production information via daily system logs at timed intervals.
  • Developed strong communication with team members, enhancing production.
  • Monitored machines during operation to detect any possible problems and communicating them with management.
  • Set up and adjusted equipment for use for the day.
  • Inspected products and machines to maintain quality and efficiency.
  • Met production targets and tight deadlines by collaborating closely with team members.

Senior Barista

Gloria Jeans Coffee
10.2023 - 01.2024
  • Ensured consistent adherence to company policies regarding cash handling procedures and employee conduct guidelines.
  • Streamlined beverage preparation, resulting in reduced wait times for customers.
  • Trained new baristas on coffee brewing techniques, equipment use, and customer service skills.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Junior Sales Representative

OzShut Roller Shutters
06.2023 - 08.2023
  • Exceeded sales targets consistently by implementing effective sales strategies and techniques.
  • Enhanced customer satisfaction by promptly addressing inquiries, concerns, and providing exceptional after-sales support.
  • Facilitated the negotiation process, successfully closing deals that maximized profitability for the company.
  • Supported marketing initiatives by participating in trade shows, promotional events, and other brand-building activities.

Front of House Employee

Bassendean Hotel
09.2022 - 05.2023
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Helped guests at tables when in need of assistance.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.

Education

High School Diploma -

Hamption Senior Highschool
Perth, WA
10-2022

Skills

  • Reliability and punctuality
  • Adaptable to change
  • Material quality control
  • Flexible and adaptable
  • Calm under pressure
  • Customer service

Certification

-Responsible Service of Alcohol (RSA)

Timeline

Production Operator

Wild Child Laboratories
02.2024 - Current

Senior Barista

Gloria Jeans Coffee
10.2023 - 01.2024

Junior Sales Representative

OzShut Roller Shutters
06.2023 - 08.2023

Front of House Employee

Bassendean Hotel
09.2022 - 05.2023

High School Diploma -

Hamption Senior Highschool

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Shaday Evans