Offering strong communication and conflict resolution skills, eager to learn and develop in structured environment. Brings solid understanding of rules and regulations and applies critical thinking and problem-solving abilities. Ready to use and develop teamwork and observational skills in a forensic case managers role.
Overview
3
3
years of professional experience
Work History
Correctional Officer
Geo Group Australia
07.2023 - Current
Conducted case management meetings with prisoners to best decide what steps to take in managing their situation while in prison. eg. (Drug and alcohol courses, Behavioural courses, housing appointments and many more.)
Gained the ability to use case management and prison systems fluently.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Maintained prisoner safety through vigilant monitoring of behaviour and swift intervention during conflicts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing to boost morale.
Brick Laborer
Shannon Arthurs Bricklaying and Landscaping
07.2022 - 05.2023
Enhanced job site safety by consistently maintaining a clean and organized work area.
Improved project efficiency by accurately measuring, cutting, and laying bricks for various construction projects.
Accelerated overall job progress through active participation in the loading and unloading of materials onto and off of vehicles.
Minimized errors in brick alignment by regularly checking levelness using appropriate equipment during the construction process.
Strengthened teamwork dynamics by assisting colleagues in heavy lifting tasks and offering support as needed.
Skills
Emergency response
De-escalation techniques
Conflict resolution skills
Stress tolerance
Case management
Cultural sensitivity
Staff management
Negotiation
Crime prevention
First aid and CPR certified
Interests
I enjoy cooking for friends and family gatherings
Love animals I have a German shepherd and 4 cats
I am a huge board game nerd
Love fishing and camping
I like computers too, I have built multiple myself
I also read occasionally, mostly horror and fiction