Era Power
Shadi Farhat
New Car Sales Manager
Roselands
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting the business and product.. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
9
9
years of professional experience
1
1
Certification
1
1
Language
Work History
Sales Manager
Sutton Mitsubishi, Renault & Isuzu
01.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Arranged multiple Sponsorships within the local community.
Assistant Sales Manager
Sutton Mitsubishi, Renault & Isuzu (Sales Manager)
01.2019 - 01.2020
- Mentored junior staff members, cultivating a positive work environment that promoted growth and development within the team.
- Collaborated with finance department to create appealing financing options for customers, increasing sales conversions.
Sales Consultant
Suttons City Suzuki
01.2018 - 01.2019
- Enhanced dealership reputation by delivering outstanding customer service, resolving issues promptly, and addressing concerns professionally.
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
Customer Service Representative
Coles Supermarket
02.2015 - 01.2018
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment for optimal shopping experience.
- Participated in inventory audits, contributing to accurate stock counts and minimizing discrepancies.
Skills
Work both independently and in a team environment
Very energetic and cope well under pressure
Excellent customer service skills
Strong interpersonal and communication skills
Ability to interact with individuals from various cultural backgrounds
Solutions-focused to identify and resolve issues
Self-managing and independent
Effective leadership skills, with the ability to take necessary actions in tasks when required
Strong and committed work ethic
Responsible
Dependable
Honest
Respectful
Solution selling
KPI Tracking
New Business Development
Performance Management
Personal Information
Date of Birth: 01/14/99
References
- Sam Fodda - Suttons City, Senior Sales Manager, 0406 535 998
- Johl Philips- Suttons Chullora, General Sales Manager, 043393616
- Osama Makhoul- Suttons City, General Manager, 0414507776
Accomplishments
- Managed Mitusbishis award winning sales team at Suttons City Mitsubishi.
- Named "Manager of the Year" in 2023 at Suttons Mitsubishi Chullora.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recommended and implemented new systems to streamline processes.
Software
Autogate
Dealersocket CRM
Microsoft Word, Power Point & Excel
Certification
Customer Excellence Standards
Timeline
Customer Excellence Standards
11-2023
Sales Manager
Sutton Mitsubishi, Renault & Isuzu
01.2020 - Current
Assistant Sales Manager
Sutton Mitsubishi, Renault & Isuzu (Sales Manager)
01.2019 - 01.2020
Sales Consultant
Suttons City Suzuki
01.2018 - 01.2019
Customer Service Representative
Coles Supermarket
02.2015 - 01.2018