Shadmanul Islam
Quality Engineer
Cessnock
Summary
Detail-oriented Quality Engineer with extensive experience in the footwear, apparel, and manufacturing industries. Expertise includes quality assurance, internal audits, process improvement, and compliance with international standards such as ISO 9001:2015 and ISO 19011. Proven ability to lead cross-functional teams, analyze root causes, and implement effective corrective and preventive actions. Recognized for driving efficiency while consistently upholding organizational and customer standards through strong skills in statistical process control, manufacturing operations, and advanced quality tools integrated with ERP systems.
Overview
11
11
years of professional experience
3
3
Certificates
1
1
Language
Work History
Support Worker
H1 Healthcare
06.2025 - Current
- Assisting clients with medication.
- Manual handling tasks.
- Performing activities of daily living.
- Feeding, catheter care, bowel care.
- Assisting clients with behaviors of concern.
- Community access.
- Provided dementia care and companionship.
- Collaborated with nursing staff as needed.
Sales Team Member
Carpet Call Pty Ltd.
11.2022 - 06.2023
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Prepared merchandise for sales floor by pricing or tagging.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Maintained organized, presentable merchandise to drive continuous sales.
Quality Engineer
VF Corporation
01.2020 - 08.2022
- Objectively evaluate the quality KPIs of the factories, monitor, and support the VCP. Identify and implement the best practice improvements within processes, equipment, and manufacturing requirements.
- Provide guidelines for the factories on process improvement, such as 5S, mold prevention, PPA, etc., to identify problems before or at an earlier stage.
- Offer training, support, and supervision to the factory quality team on quality improvement, with best practice sharing and SOP.
- Problem solving and technical support: In case of any problem found (in the factory or feedback from the market), or receipt of any technical inquiry, a prompt response with professional assistance is offered to get it solved.
- Perform validation audits to drive improvement in the factory QMS.
- Connectivity with the development/commercialization team to ensure all critical points of attention are captured, and involvement in tear-down meetings and pre-production trials.
- Debate and provide authentic dialogue with stakeholders to achieve the shared goal.
- Actively listens to others and exchanges ideas.
- Apply facts, and adapt your own communication style and language based on the audience and situation.
- Provide active coaching to team members to encourage and foster new knowledge, while ensuring VFs' values are upheld.
- Perform the final inspection of various critical articles, and upload them in Pivot88.
- Work closely with the production Ops team to develop new articles and participate in T4 trials.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
QA Inspector
Wolverine Worldwide Inc.
04.2018 - 01.2020
- Managed the production quality of over 2 million pairs of footwear to U.S. standards.
- Executed SOPs and ensured AQL compliance prior to shipment.
- Reduced customer claims significantly through effective problem resolution.
- Coordinated meetings with suppliers, and led new product development cycles.
- Evaluated effectiveness of corrective actions taken in response to identified quality issues, ensuring long-lasting improvements were achieved.
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
QA & RQA Management Trainee
Youngone Corporation
02.2015 - 01.2017
- Ensured QA/QC from material intake to final product, using SOPs.
- Managed large production teams (250+ workers) for leading brands.
- Reduced claims to zero through rigorous auditing and training.
- Developed and delivered training modules to improve team competencies.
- Oversaw on-time shipments and compliance with customer requirements.
- Gained knowledge of company policies, protocols and processes.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
Education
Certificate III - Individual Support
Aston College
01.2025
Certified course - Sneakers Essential
State University of New York
01.2020
B.Sc. - Footwear Engineering
University of Dhaka
01.2014
Skills
QA/QC process management
Quality management system auditing
CAPA execution
Total Quality Management expertise
SOP creation and training
Manufacturing floor supervision
Training and development
Proficient in SAP, PLM, Minitab18, Pivot88, Smartsheet, Tableau, MS Excel
Effective communication
Documentation and reporting
Process optimization
Internal audit management
Certification
Internal Auditing (ISO 19011)
Accomplishments
- Awarded VF Bangladesh-Hinrich Foundation Global Trade Leader Scholarship.
- Achieved documentation transparency by introducing Smartsheet for reporting tasks.
- Supervised team of 13 staff members.
- Achieved zero claims by completing 100% virtual inspections during Covid-19 with accuracy and efficiency.
Timeline
Support Worker
H1 Healthcare
06.2025 - Current
Sales Team Member
Carpet Call Pty Ltd.
11.2022 - 06.2023
Quality Engineer
VF Corporation
01.2020 - 08.2022
QA Inspector
Wolverine Worldwide Inc.
04.2018 - 01.2020
QA & RQA Management Trainee
Youngone Corporation
02.2015 - 01.2017
Certified course - Sneakers Essential
State University of New York
B.Sc. - Footwear Engineering
University of Dhaka
Certificate III - Individual Support
Aston College