Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shae-Anne Carney

Wollongong,NSW

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonalds
09.2017 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Effectively handled cash

Receptionist

Ulladulla Removals
01.2016 - 01.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

High School Diploma -

Ulladulla High School
Ulladulla, NSW
11.2021

Skills

  • Cash Handling
  • Staff Training and Onboarding
  • Safe Balancing
  • Mentoring
  • Teamwork and Collaboration
  • Problem-Solving

Certification

HLTAID010 - provide basic emergency life support

HLTAID011 - provide first aid

Timeline

Shift Manager

McDonalds
09.2017 - Current

Receptionist

Ulladulla Removals
01.2016 - 01.2021

High School Diploma -

Ulladulla High School
Shae-Anne Carney