Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shae Harriott

Sydney,Australia

Summary

I am very passionate about the service I provide to my clients, with proven ability to generate new business through cold calling and researching. Known for building strong client relationships and preparing accurate quotes that meet fulfillments. I am eager to continue learning and growing in the sales industry, constantly seeking new challenges to develop my skills and contribute to business success.

Overview

9
9
years of professional experience

Work History

Business Development Consultant

TTCA
02.2025 - Current
  • Prospects and engages with trade businesses through cold call outreach, securing opportunities to provide traffic management solutions.
  • Liaise with potential and ongoing clients, submit detailed quotations for traffic management services, ensuring compliance with government regulations, advice, and safety standards.
  • Developed a loyal client base through consistent follow-up, personalized service, and reliable support.
  • Negotiates contracts and pricing with clients to secure profitable deals, while maintaining competitive rates.
  • Delivers exceptional customer service by actively listening to client needs, responding promptly to inquiries, and ensuring high satisfaction across every project.

Customer Service Representative

Truckspeed
Sydney, Australia
12.2022 - 02.2025
  • Handled customer inquiries in a courteous and efficient manner.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
  • Developed strong customer relationships and loyalty through effective communication.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
  • Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
  • Provided exceptional customer service to ensure satisfaction and loyalty.
  • Utilized problem solving techniques to resolve customer complaints efficiently.
  • Initiated contact with suppliers for ordering merchandise.
  • Maintained up-to-date knowledge of current promotions, policies, and procedures.
  • Developed strong interpersonal skills to build rapport with customers.

Customer Sales Assistant

Makita
11.2019 - 10.2021
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
  • Opened and closed cash registers, balanced cash drawers, and made deposits.
  • Trained new team members on company policies and procedures.

Crew Manager

Mconalds
05.2016 - 04.2019
  • Provided friendly customer service by answering questions about menu items or offering suggestions.
  • Displayed strong communication skills with customers, coworkers, and supervisors.
  • Maintained an organized workspace by cleaning up after each shift was completed.
  • Maintained cleanliness of the kitchen area by washing dishes, wiping counters and taking out trash.
  • Adhered to company policies regarding cash handling procedures during transactions at registers.
  • Restocked and rotated food products by using the first-in, first-out method.

Education

High School Diploma -

Bass High School
Sydney
09.2019

Skills

  • Client relationship management
  • Cold calling and lead generating
  • Estimating accurate quotes
  • Negotiating and closing deals
  • Compliance, quality and assurance
  • Customer service and communication

References

References available upon request

Timeline

Business Development Consultant

TTCA
02.2025 - Current

Customer Service Representative

Truckspeed
12.2022 - 02.2025

Customer Sales Assistant

Makita
11.2019 - 10.2021

Crew Manager

Mconalds
05.2016 - 04.2019

High School Diploma -

Bass High School

Similar Profiles

CREATE PROFILE
Shae Harriott